Hamrick’s is a family-owned retail department store founded in 1945. Hamrick’s currently operates at 20 locations in 5 states.
Our core value of Great Brands and Incredible Prices is successful due to our Great Teams and Incredible People. People just like you!
We have a promotion from within philosophy that fosters an environment of learning and growth where each employee can reach their highest potential. Hamrick’s is growing and our success provides advancement opportunities in our stores and our corporate office.
At Hamrick’s we value our culture of honesty, integrity, and respect for each other. We are closed for business on Sundays to provide our team members with a better work life balance. We offer competitive wages, flexibility, and fair work expectations for our employees.
Job Summary
The Customer Service Associate provides support for the Customer Service Supervisor and is responsible for the financial accountability of the store. This position supervises 10 to 20 cashiers at a time. The customer service associate maintains a positive company image through courteous and professional interactions.
Customer Service Associate Immediate Supervisor: Customer Service Supervisor
Job Responsibilities
- Model and Drive Superior Customer Service.
- Prepare, audit, and reconcile all funds for daily retail operations including change orders, deposits, bank reconciliation, petty cash, and cashier tils.
- Manage breaks and lunches for cashiers and support staff to support customer needs.
- Run reports and audit transactions including voids, returns, employee transactions, etc.
- Issue correctives (written or verbal) when code of conduct, performance, or policy issues are violated.
- Address and correct any financial procedure issues found during periodic financial audit from corporate auditing personnel.
- Train new cashiers or schedule a seasoned cashier to do so.
- Communicate with corporate partners and leadership when opportunities occur in the financial area
- Maintain a neat, orderly, and professional front of store area.
- Maintain the financial paperwork filing (daily, weekly, monthly) per the guidelines
- Place service calls to appropriate personnel for register equipment, financial equipment, etc.
- Perform other duties assigned by management
Qualifications
- Prior knowledge in bookkeeping, bank teller, retail management, or supervising experience preferred.
- Passion for superior service and helping others.
- Cheerful and positive attitude.
- Consistent and reliable
- Work a flexible schedule.
- Walking from one area to another frequently; standing required; ability to negotiate stairs.
- Ability to lift 25 lbs.
What makes Hamrick’s a great place to work?
· Competitive wages
· Flexible schedules
· Promote from within philosophy
· Closed on Sundays
· Unique team culture
· Employee discount
Job Type: Part-time
Benefits:
- Employee discount
- Referral program
Schedule:
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekends as needed
Application Question(s):
- Are you able to work holidays (4th of July, Thanksgiving Day, etc.)?
Education:
- High school or equivalent (Preferred)
Experience:
- Retail Cash Office: 1 year (Preferred)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Work Location: In person