We are looking to add a Catering Sales Coordinator to our team. This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our company’s mission.
Job Description: The Sales & Catering Coordinator will support the event and sales team in the office by fulfilling multiple administrative duties, by having a working knowledge of the Opal Grand Oceanfront Resort & Spa, and by having a full understanding of Standard Operating Procedures in the department and throughout the company.
Responsibilities:
Develop a full working knowledge of Opera and Delphi & utilize daily.
Answer phones promptly and professionally.
Answer inquiry calls, record in Delphi prior to transferring calls to an Event/Sales manager.
Track all direct bill applications for all sales account, when applicable.
Work closely with Event Managers on group room blocks.
Turn all signed Regional Sales Office contracts over to the Event Department.
Print daily reports as required by catering team.
Conduct file and/or Delphi audits for form of payments, signed agreements, food and beverage minimums, etc.
Complete and distribute amenity requests.
Input data into spreadsheets and/or Delphi.
As needed, load groups into Delphi and merge contracts.
Create Group Resumes for each incoming event and distribute during Resume meeting.
Complete BEOs for all in-house groups.
Responsible for BEO 10-Day Distribution every Monday.
Order any new office supplies and replenish inventory as needed.
Other administrative tasks as assigned.
Qualifications:
Must have a minimum of one-year experience in Hospitality industry
Prefer degree in hospitality or related field
Possess excellent written and verbal communication skills
Possess strong computer skills; prefer OPERA, Delphi, Excel
Demonstrate a general understanding of hotel operations and ability to grasp revenue concepts
Be well organized and able to manage multiple tasks at once
Must work well with a variety of individuals
Must be punctual and dependable.
Benefits:
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
401(k)
complimentary associate parking
complimentary shift meal
Discount in Resort Outlets
Hotel Discounts with OPL
Friends and Family Discount
The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks.
We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.