The role of the Community Liaison is to serve as the initial point of contact for territory referral sources and is responsible for the development of business-to-business relationships through the utilization of strategic marketing initiatives, corporate event planning, and long-term strategizing with the Managing Director of Marketing regarding the hospice/palliative business line. The ideal candidate will preferably live in or near Dallas County and surrounding areas and will have documented, successful sales experience, in the health care industry. Hospice experience preferred.
Responsibilities include:
- Establish and maintain trusting and professional relationships with referral sources with the intent to understand professional needs and the needs of their patients
- Effectively and persuasively present the Agency's services and capabilities to potential referral partners and patients/families by calling on Hospitals, Physicians, Skilled Nursing Facilities, Assisted Living Facilities, and other relevant health care providers
- Meet or exceed admission goals monthly
- Represent the Agency in the local community
- Investigate and pursue potential new referral and professional relationships with various organizations
- Actively participate in community outreach activities
- Maintain an updated CRM calendar and referral contacts
- Track and report on status of referrals/leads/contacts on a regular basis
- Other office/administrative duties as needed
Qualifications:
- 2+ years’ experience in healthcare sales required, with hospice experience preferred
- Experience in new business development and relationship-based sales
- Highly self-motivated, organized, and driven to succeed
- Friendly, professional presence
- Strong communication and presentation skills
- Strong attention to detail
- Must be able to function with minimum supervision
- Must have excellent written and verbal communication skills
- Must successfully pass background and reference checks