Position: Bilingual Customer Service Representative (Spanish & English)
Location: Boca Raton, FL
Hours: Full Time, Monday to Friday, 8 am to 5 pm
Salary: $16/hr + Benefits
Position Summary:
We are looking for a Bilingual Customer Service Representative fluent in English and Spanish to join our Case Management Department. You will engage directly with clients, third parties, providers, and insurance companies. This role requires proficiency in computer use, general office tasks, and strong verbal and written communication skills.
Key Responsibilities:
- Perform general data entry tasks
- Handle incoming calls and other communications
- Analyze and process all claims and verify accuracy
- Record information as needed
- Prepare and circulate reports as needed
- Perform additional duties as required
Qualifications:
- Full-time, 8:00am to 5:00pm M-F
- Previous customer service experience is preferred
- Strong organizational skills
- Experience with data-entry functions
- Ability to perform basic computer skills
- Ability to organize a daily workload by priorities
- Must be able to meet deadlines in a fast-paced quickly changing environment
- Have a proactive approach to problem-solving
- Team-oriented
Benefits:
- 401k Match
- Medical, Dental, and Vision Insurance
- Life Insurance
- Paid Time Off and Holidays
- Vacation Days
- Training and Development Opportunities
Job Type: Full-time
Pay: $16.00 - $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Parental leave
- Professional development assistance
- Vision insurance
Experience level:
Shift:
Weekly day range:
Work setting:
Language:
Work Location: In person