Overview:
The Clinical Systems Analyst II serves as a technology liaison relating to assigned applications between the business owners, IT and vendors as necessary. This includes implementation of new software systems as well as having a working knowledge of clinical and/or operational workflows in order to better optimize current systems. The Clinical Systems Analyst will act as an escalation point for application issues from the Helpdesk and business owners.
Responsibilities:
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Main point of contact relating to assigned applications
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Identifies problems and their root causes, their impact on operations and escalates to Technical Operations as necessary.
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Shared Project Team leadership responsibility. Working with the IT Project Lead and/or Senior Manager to:
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Update Project List
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Enlist necessary IT resources
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Create Test and Validation Plans
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Ensure that project deliverables are completed on time
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Creates and maintains troubleshooting documentation for supported applications as appropriate.
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Involved in Departmental and Operational Meetings as well as IT Change Control.
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Ability to work independently and collaborates with team members and business owners when necessary.
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Attends formal user groups and regularly attends local vendor conferences.
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Any other duties as called upon by manager.
Required Qualifications:
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Bachelors or equivalent work experience in business or technology related field.
- Minimum 3 years Healthcare IT related experience.
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Experience with implementing and supporting Meditech Expanse applications such as PCS, Case Management/Social Services, Order Management and Surveillance.
- Experience with the Patient Care Monitor Interface, Bedside Medication Verification and writing MAT rules.
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Familiarity working with clinical departments like Nursing and Nutrition, pursuing new workflows as well as optimization to existing workflows.
- Strong Project Management and Project Leadership, familiarity with Project Life Cycle.
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Microsoft office proficiency
Preferred Qualifications:
Experience:
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Healthcare 3 years (Preferred)
Education: