About Us
At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.
Position Overview
We are seeking a passionate and talented Senior Lead Pharmacy Technician to join our growing team. In this role, you will oversee the operations of the pharmacy technician team, ensuring efficient workflow, compliance with regulations, and exceptional patient care. You will supervise the Pharmacy Technician Lead and the rest of the technician team, support day-to-day operations, and ensure that prescription volumes are managed effectively. If you are driven by a desire to improve healthcare and thrive in a fast-paced, innovative environment, we'd love to hear from you!
How You’ll Help Us Improve Healthcare
- Team Leadership:
- Supervise and mentor the Pharmacy Technician Lead and the pharmacy technician team, including training, scheduling, and performance evaluations.
- Ensure that all technicians are adhering to company policies and procedures.
- Foster a positive and collaborative work environment, promoting professional development and continuous learning among staff.
- Operational Oversight:
- Oversee and manage daily pharmacy operations to ensure timely and accurate prescription processing.
- Assist in checking prescriptions and managing high prescription volumes.
- Actively assist and work in the workflow throughout the day to ensure efficiency.
- Coordinate with pharmacists and other healthcare professionals to optimize workflow and patient care.
- Compliance and Safety:
- Ensure compliance with all federal, state, and local regulations, as well as accrediting body standards.
- Maintain thorough documentation and reporting as required by regulatory agencies.
- Conduct regular audits and inspections to ensure compliance with policies and procedures.
- Inventory Management:
- Monitor inventory levels, order medications, and manage supply chain logistics.
- Ensure proper storage and handling of medications in compliance with safety standards.
- Patient Interaction and Support:
- Address patient inquiries and concerns in a professional and empathetic manner.
- Provide patient education on medication use and potential side effects.
- Assist in patient case reviews and contribute to multidisciplinary care plans.
- Quality Improvement:
- Identify opportunities for process improvements and implement strategies to enhance pharmacy services.
- Participate in quality improvement initiatives and projects.
- Monitor and evaluate patient outcomes to ensure the highest standards of care.
A Few Things About You
- Education:
- High school diploma or equivalent; completion of a pharmacy technician training program preferred.
- Experience:
- Minimum of 5 years of experience as a pharmacy technician.
- Previous supervisory experience in a pharmacy setting is highly desirable.
- Skills:
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively with a multidisciplinary team.
- Proficiency in using pharmacy information systems and technology.
- Certifications:
- Certified Pharmacy Technician (CPhT) certification is required.
- Valid pharmacy technician license in the state of practice.
- Other:
- Commitment to providing exceptional patient care and support.