Job Summary:
We are seeking a professional and friendly Front Desk Agent to join our team. The ideal candidate will be responsible for providing exceptional customer service and creating a positive experience for our guests.
Duties:
- Greet and welcome guests in a friendly and professional manner
- Check guests in and out efficiently
- Answer phone calls and direct inquiries to the appropriate department
- Assist guests with reservations and provide information about hotel services
- Handle guest requests promptly and effectively
- Process payments accurately
- Maintain a clean and organized front desk area
Skills:
- Experience in guest services and customer service
- Bilingual skills are a plus
- Proficiency in front desk operations and phone systems
- Excellent phone etiquette
- Knowledge of hospitality industry practices
- Familiarity with night audit procedures
- Understanding of hospitality management principles
- Strong guest relations skills
This position offers the opportunity to work in a dynamic hospitality environment where you can showcase your customer service skills and contribute to creating memorable guest experiences. If you possess the required skills and are passionate about delivering exceptional service, we would love to hear from you.
No phone calls, please. You must apply on Indeed.
Job Type: Part-time
Pay: $12.00 - $15.00 per hour
Expected hours: 20 – 30 per week
Schedule:
- Evening shift
- Monday to Friday
- Weekends as needed
Work setting:
Experience:
- Hotel experience: 1 year (Preferred)
Ability to Commute:
- Texarkana, AR 71854 (Required)
Ability to Relocate:
- Texarkana, AR 71854: Relocate before starting work (Required)
Work Location: In person