Hello! We are Integrity Fundraising and we're excited to welcome new team members to our small family business in Castle Rock. In this role, you’ll be a friendly voice and helping hand, walking new and return customers through our sign-up process as they get ready to fundraise with our much-loved Butter Braid pastry products!
About us
Integrity Fundraising is a family-owned and operated fundraising company based in Colorado. Founded in 1997 over the kitchen table our mission has always been simple, to help those we serve by providing the best customer experience and highest quality products. We’re proud to have grown our operations over the years, staying true to our commitment to service and value. We treat our customers and colleagues with respect, we celebrate our successes and support each other every step of the way.
What we’re looking for!
- A people person who is comfortable speaking with customers on the phone
- Someone with a big heart who genuinely cares about helping others achieve their goals
- A team player, happy to work in a small team where we support each other and pitch in
- An individual with unwavering integrity and a strong moral compass
- Somebody self-motivated and adaptable with good initiative (if you think we can do something better, let us know or give it a go)
- Good computer literacy, and excellent verbal and written communication skills (you’ll be explaining processes on the phone and over email)
Experience? It's not our top priority. We’d love to hear how you’ve delighted customers and worked in a team but we don’t have a must-have experience check-list. We're more interested in who you are, your work ethic and your team spirit.
As a team of under ten people, it’s important to us that we find people who truly enjoy a small business environment. We hope you like the sound of everything so far!
What you’ll do
- Welcome and onboard new and return customers (parents, coaches, treasurers etc) to make sure they have a great understanding of the fundraising journey with us
- Build excellent relationships with customers to understand their fundraising goals
- Advise customers with tips to enhance their fundraising activity
- Make notes of all customer interactions to keep admin updated and track progress
- Pitch in if other teams (sales and operations) need a helping hand
- Organise deliveries making sure orders are sent out correctly and on time
The best part? We believe in building roles around great people. So if you're the right fit, we're open to tweaking this position to play to your strengths.
- We have a part-time and full-time opportunity and we’re happy to explore flexible work arrangements
- The hourly rate starts at $22 depending on experience. This will increase as you grow with us
- Our office hours are 8am - 5pm and our office is based in Castle Rock
We’re excited to continue building a team of bright and purpose-driven people with a shared desire to put the customer first, do our best and have fun doing it. We are a distributor of the delicious and well-loved pastries, Butter Braids which are only available through fundraisers. With 80% of our groups returning every year, the proof is in the pudding!
If you like the idea of making a real difference in your community and finding an honest and supportive workplace – we'd love to hear from you
Apply today or email us your resume directly at amy@integrityfundraising.com.
We are ideally looking for people to join from late August / Early September
ps. Our interview process is simple. You’ll have a 20-minute chat with Amy our recruiter. Then a maximum of two further interviews with our friendly team.
Job Types: Full-time, Part-time, Seasonal
Pay: From $22.00 per hour
Expected hours: No more than 40 per week
Benefits:
Experience level:
Shift:
Weekly day range:
- Monday to Friday
- No weekends
Work setting:
Application Question(s):
- Please share with us what interests you about this opportunity with Integrity Fundraising (please also include if you are seeking part-time or full-time employment)
- Please tell us about a time when you have gone above and beyond to assist a customer.
Ability to Commute:
- Castle Rock, CO 80109 (Required)
Ability to Relocate:
- Castle Rock, CO 80109: Relocate before starting work (Required)
Work Location: In person