About us
Jerm's Home Services is a small business in West Lebanon, NH. We are professional, supportive, rewarding and our goal is to provide exceptional service and quality workmanship to all our customers..
Our work environment includes:
- Growth opportunities
- Relaxed atmosphere
- Company perks
- On-the-job training
The Role
Diagnose and repair residential plumbing systems and lead customers to informed and confident buying decisions.
Responsibilities
- Complete plumbing, drain cleaning and other related in-home, service calls.
- Establish customer rapport to sell the right products and services.
- Educate and assist customers in choosing the best finance options and maintenance plans.
- Understand service criteria and hold yourself accountable for exceeding revenue goals.
- Show yourself as professional and knowledgeable to win new referrals and repeat business.
- Work alongside customer service and dispatch to ensure overall success of the business.
- Maintain a clean, organized job site and well inventoried truck.
- Participate actively in all training exercises, morning meetings and retreats.
- Train and mentor apprentices to ensure quick, accurate repairs and installations.
- Be accurate and timely with invoices, time cards, curbside feedback and option sheets.
Competencies for Success
· Licensed with knowledge of local plumbing codes and ability to make on-the-job applications.
· Develop proven track record in soldering, pipe threading, fixture installation, gas leak testing and repair.
· Continued education and training.
· Clean, safe driving record.
· Highly organized with exceptional follow-through abilities.
· Strong verbal and written communications.
· High integrity with advanced social skills and ability to make solid connections.
· Strong desire to be a better technician tomorrow than you are today.
Competitive individual contributor who also loves to win as a team.
Job Type: Full-time
Pay: $25.00 - $40.00 per hour
Expected hours: 40 – 45 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
Schedule:
Supplemental pay types:
- Bonus opportunities
- Commission pay
- Signing bonus
- Tips
License/Certification:
- Driver's License (Required)
Ability to Relocate:
- West Lebanon, NH: Relocate before starting work (Required)
Work Location: In person