Client Service Specialist / Scheduling Coordinator - Home Care
NurseCore is seeking a Client Service Specialist – Home Care for our Las Vegas office. As a national leader in home care services, we offer competitive compensation and the chance to build a rewarding and fulfilling career. If you’re motivated, enthusiastic and have experience in a service related industry, you won’t want to miss this opportunity! Join us at the heart of healthcare, apply today!
The Client Service Specialist / Scheduling Coordinator – Home Care provides overall non-clinical management of a group of patients as organized and assigned, making sure the patients are safe in their homes with adequate staff and that nursing personnel are operating effectively with physician orders.
- Receives and coordinates home care referrals, to include appropriate authorization
- Assigns qualified personnel competent to work cases, including rescheduling cancellations
- Supports Branch recruitment efforts to include interviewing and hiring adequate field staff to cover existing and growing census
- Ensures compliance with licensure and credentialing requirements
- Counsels field employees involving violation of non-clinical matters
- Initiates complaint and service failure reporting and investigation, including appropriate and ongoing resolution
- Exemplifies AWESome company standards
Take a look at the requirements below, to see what you’ll need to take advantage of this exciting opportunity!
Experience:
- At least one year of experience in a service related industry.
- At least one year of experience in home health care, with commercial insurance and private pay experience preferred.
- Experience should emphasize problem solving skills in a patient care setting.
Education:
- High School graduate with an associate degree in a related field, or equivalent experience; College Degree strongly preferred.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person