Job Summary
The Community Development Specialist’s (CDS) main goal is improve access to health care services in underserved communities by providing training and technical assistance to existing Federally Qualified Health Centers (FQHCs) or FQHC Look-Alikes. The CDS directly provides or facilitates training and technical assistance for FQHCs to add new service sites, add new health service types, expand capacity of existing health service types, sustain financial integrity, improve quality and operational excellence, and coach health centers in compliance with federal, state and local statutory and regulatory requirements.
Duties and Responsibilities
1. Supporting the development of statewide key financial trend analysis tool and updating as needed
2. Completing FQHC financial desk reviews of key financial, operational and clinical performance metrics
3. Providing expertise, guidance and resources to ensure health center compliance with statutory, regulatory and Health Resources and Services Administration (HRSA) FQHC program requirements as outlined in official HRSA site visit guide
4. Conducting and writing operational and needs assessments focused on evaluation for improvement of the FQHC operational and financial performance
5. Preparing and supporting FQHCs for HRSA operational site visits through review and reported feedback
6. Providing expertise, guidance and resources for FQHCs to appropriately plan, develop and implement corrective actions to non-compliance items identified in HRSA operational site visit reports
7. Reviewing organizational documents such as Bylaws, needs assessments, grant applications and federal change of scope requests
8. Coordinating with the Policy and External Communications Department to communicate the impact of federal and state policies on health center operations
9. Developing compliance and quality improvement systems that assure FQHC Board monitoring of clinical outcomes, financial and operational performance measures, through utilization of all available resources including Financial Trend Analysis, Uniform Data System, Health Center Controlled Network data sets
10. Facilitating FQHC strategic planning and developing tools to support the implementation of business and action plans
11. Assisting with the development of FQHC tools for financial planning (these tools may be used by centers to develop a recovery plan or to help centers plan for expansion of sites or services)
12. Assisting with FQHC site and provider enrollment in public insurance programs and setting applicable payment rates
13. Developing best practice tools to assist centers in compliance, financial and operational activities
14. Other duties as assigned
Knowledge, Skills and Abilities
1. Ability to travel up to 40% of time, with intermittent heavy travel
2. Ability to independently plan, organize, prioritize, schedule, coordinate and make decisions related to assigned tasks
3. Strong customer service orientation, positive attitude, self-motivated, change oriented
4. Ability to work within a team
5. Ability to multi-task and prioritize projects
6. Strong writing, editing, communication and presentation skills
7. Strong research and analysis skills
8. Proficient in Microsoft Office – Excel, Word, PowerPoint, Access
9. Strong financial acumen especially in a health care environment
Credentials and Experience
Required
1. Bachelor’s degree or commensurate experience
2. Minimum of 5 years of health care experience
3. Minimum of 2 years of health care finance experience
4. Proficient with all Microsoft Office programs and Adobe Acrobat
5. Minimum of 5 years of experience with medical software (electronic health records and electronic practice management)
Preferred
1. 2 years of FQHC experience
2. 2 years of health care operations experience
3. Proficient with mapping applications
Job Type: Full-time
Pay: $70,000.00 - $90,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Ability to Relocate:
- Austin, TX 78735: Relocate before starting work (Required)
Work Location: Hybrid remote in Austin, TX 78735