Payroll Support Analyst
Life Care Centers of America, Corporate
Cleveland, Tennessee
Position type: Full-time/Weekday (8 a.m.-5 p.m.)
Position Summary
This position provides customer service and systems support to facility staff about payroll processes in accordance with all laws, regulations and LCC standards.
Specific Requirements
- Must have excellent verbal and written communication skills.
- Must communicate effectively with facility and payroll department staff.
- Must be proficient in Excel and email.
- Must be able to multi-task effectively.
- Must demonstrate technical abilities to support and troubleshoot payroll system issues.
- Must demonstrate ability to work effectively in a fast-paced environment.
- Must provide outstanding customer server and training primarily via telephone interactions with facility payroll staff.
- Must take ownership of customer issues and assist with problem-solving.
- Must be knowledgable of payroll procedures according to laws, regulations and company guidelines.
- Must have ability to implement and interpret programs, goals, objectives, policies and procedures necessary for providing quality payroll services.
Education and Experience
- Must have a high school diploma or equivalent. Some college preferred.
- Must have 2+ years of payroll experience.
- Must have experience with automated payroll application (i.e. ADP, web-based time and attendance and Microsoft applications.)
Essential Functions
- Must be able to read, write, speak and understand the English language.
- Must be able to move intermittently throughout the day.
- Must practice regular and predictable attendance.
- Must understand and follow company policies including harassment and compliant procedures.
- Must provide knowledge solutions to payroll-specific inquiries from customers.
- Must demonstrate knowledge of timekeeping and payroll systems.
- Must provide training of payroll applications to facility staff.
- Must demonstrate knowledge of payroll taxes and year-end procedures.
Benefits for Full-Time Associates
- medical, dental, vision, life and short-term disability coverage
- 401(k)
- paid vacation, sick days and holidays
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work setting:
Education:
- High school or equivalent (Required)
Experience:
- Accounting: 2 years (Preferred)
Ability to Commute:
- Cleveland, TN 37312 (Required)
Ability to Relocate:
- Cleveland, TN 37312: Relocate before starting work (Required)
Work Location: In person