Hello.
We are Utah's pest control experts and are looking for a customer service representative to help us create great experiences for our clients and potential clients. We are in business to help people. We do this by providing the very best in pest management. Pest control protects food, health, and property and we feel blessed to be able to do this for our clients.
Who we are looking for:
- Someone who is obsessed with customer service and customer happiness
- Someone who likes to be on the phones and busy
- Someone who is pleasant and easy to work with
- Someone who likes to learn
Here is what you get:
- $16.50 per hour
- To work with friendly and helpful team members (38 employees, 7 working in our office)
- Weekly Trainings to help you learn and grow
- To work at an established company that is growing
- Ability to help people every day and feel good about the work you are doing
- Supportive environment
- Work in a nice, comfortable office (not cubicles)
Primary Responsibilities:
- Answer phones and help clients
- Make outbound calls to our clients
- Schedule appointments
- Coordinate with professionals in the field
- Answer emails from clients
- Some light filing and paperwork
Who is Thorn?
We are a science-based pest control company that loves what it does. We get to help people every day solve their pest control problems, which improves their lives. We get to help companies maintain tenants, save money, save reputation, and stop headaches. We excel at solving tough pest control problems that no one else can solve. We solve bed bug problems, cockroach infestations, mice infestations, and any other pest problems that a business or homeowner encounters. We find the problems, create solutions, and then document the results. We have done this for thousands of clients and there are thousands more that we need to help.
Thorn Advantages:
- Associate Certified Entomologists on staff
- QualityPro certified from the National Pest Management Association
- World class customer service and care
- World class training
This is our passion and our life’s work. We are excited to get to know you!
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Job Type: Full-time
Pay: $16.50 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- On-the-job training
- Paid time off
- Parental leave
Shift:
Weekly day range:
Work setting:
Work Location: In person