Center Lead
MedRite Urgent Care is a fast-growing organization that provides patients with a modern solution for
urgent medical treatment and routine healthcare to improve their quality of life.
We are seeking a dynamic Center Lead who lives our core values of being caring, knowledgeable, and
exceptional with a passion for serving our patients. This team member will possess our core
competencies of exuding positivity, demonstrating a sense of ownership of their business, and acting with
a sense of urgency. Our team members deliver an impeccable patient experience and treat everyone like
family. We are committed to providing the highest quality of care in a warm, friendly environment.
The Center Lead reports to Operations.
Core Competencies:
- Ownership Mentality o Shows personal commitment to organizational mission through action .o Follows through on commitments, takes accountability for actions, and ensures others do the same. o Collaborates in establishing clear responsibilities and processes for monitoring work and measuring results.
- Acts with urgency o Quickly assesses challenges, counters with solutions, and is confident under pressure. o Quickly adapts to changes in situations and can adjust approaches .o Anticipates obstacles and plans accordingly.
- Exudes positivity o Builds rapport with people across all levels and functions in an open, friendly, and accepting way .o Builds strong constructive relationships with people similar and different from self. o Remains positive in the face of obstacles and adversity.
- Job Description:
A Center Lead will:
- Communicate effectively across all channels of the organization.
- Identify top-cross-functional talent to fill the roles within the center.
- Ensure staffing levels for each role meet the expectations of the organization.
- Provide ongoing coaching for each team member in their role.
- Respect Confidentiality at all levels.
- Onboard and train new team members.
- Coach and provide feedback on performance with consistency.
- Seek ways to recognize and reward the performance of team members.
- Ensure the delivery of a seamless patient experience.
- Manage the fiscal resources for the assigned center.
- Provide information to others across the organization promptly.
- Ensure the Occupational health journey is flawlessly executed.
- Efficiently manage resources, labor, services, supplies, and materials and identify opportunities to improve.
- Create schedules by the 5th of every month for the following month.
- Process payroll for the centers
- . Ensure the quality of lab processes in partnership with providers and medical assistants.
- Maintain budgets consistent with the financial plan.
- Address patient concerns and feedback with immediacy.
- Assume other duties as assigned and warranted.
Pay rate $25 per hour
Job Type: Full-time
Pay: $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Shift:
- 10 hour shift
- 12 hour shift
- 8 hour shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Experience:
- Customer service: 1 year (Required)
Ability to Commute:
- Spring Valley, NY (Required)
Ability to Relocate:
- Spring Valley, NY: Relocate before starting work (Required)
Work Location: In person