Service Advisor - Day Shift
Sioux Falls, SD
North Central International is a full-service Navistar/International Truck dealer group with locations across Minnesota, Northern Iowa, and South Dakota. We offer truck sales and service, parts sales, and Idealease truck leasing/rentals. Our primary focus is to keep customers on the road by having an exceptional experience within our organizations. Please come join our team!
The Service Advisor ensures that qualified diesel mechanics perform repairs correctly and efficiently and that the service department maintains a consistently high level of customer satisfaction. We are looking for a team member with diesel engine experience and a proven ability to lead.
Salary: $45,000 - $95,000/year depending on experience + commission
Service Advisor Responsibilities
- Assist mechanics in developing their skills with support of the Service Manager.
- Help less experienced techs learn and figure out problems.
- Answer Calls, Schedule repair work, and assign technician(s) to mechanical segments that match their skill level to ensure quality.
- Ensure that all repairs are assigned to mechanics in an equal and fair manner.
- Assist technicians in finding required service information or technical support.
- Check progress (W-I-P) of each repair order throughout the day.
- Maintain high-quality repairs and minimizes comebacks. Conduct periodic spot checks of completed jobs for thoroughness and quality.
- Road test vehicles to quality-check work performed.
- Report back to service manager of daily processes. We offer exceptional compensation, full benefits including 401k, health benefits and profit sharing. We also offer training, reward excellence, a positive attitude and integrity
Service Advisor Basic Qualifications
- Shop Technician with engine experience a plus
- Willingness to train younger techs
- Answer phones/deal with customers
- CDL a plus but not required.
- Will train the right candidate.
Benefits
- Health Insurance
- Paid Time Off
- Matching 401k
- Supplemental Dental and Vision Insurance
- Life Insurance
Job Type: Full-time
Pay: $45,000.00 - $95,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Supplemental pay types:
Work Location: In person