Program Administrator
Salary: $95,000 - $110,000 DOE
WHAT WE OFFER:
- Paid time off
- One work site - no traveling from location to location
- Option for Medical, Dental/Vision Benefits for Full Time employees
SUMMARY OF RESPONSIBILITIES:
The Program Administrator oversees the day-to-day management of Supreme Living’s new Tacoma residential treatment facility and is responsible for the efficient administration of all day-to-day activities of that facility.
OVERALL MANAGEMENT:
- Develops programs and services as indicated in the Contract for Services and applicable state WAC’s.
- Manages, directs, coordinates, and supervises the delivery of services to residents.
- Ensures compliance with program standards, program policies and procedures, and licensing requirements.
- Initiates program policy changes as indicated
- Oversees all necessary documentation, including the maintenance of medical records, and participates in State Compliance Reviews and Audits.
- Oversee all admissions and discharges of residents.
- Acts as the company liaison with community agencies.
HUMAN RESOURCES OVERSIGHT:
- In cooperation with the HR Department oversees all facility Human Resources functions including hiring, supervision, evaluation, and termination of facility employees.
- Provides direct supervision for all facility clinical and mental health staff.
- Provides direct supervision of all facility contract staff.
- Conducts performance evaluations, performance improvement plan development, and staff appreciation, execution of disciplinary actions, and general support and guidance for all facility employees.
- Maintains availability to staff when needed by phone or in person, during and after business hours.
FINANCIAL MANAGEMENT:
- In cooperation with the CEO prepares, monitors, and updates the facility budget annually.
- In cooperation with the CEO arranges for payment of all facility payables.
- In cooperation with the CEO assists in program billing functions.
- In cooperation with the CEO maintains financial records as indicated.
- In cooperation with the CEO negotiates contract services as required.
DIRECT PATIENT CARE:
- In collaboration with the CEO and facility mental health staff conducts admission screening to determine client eligibility and appropriateness for placement.
- Upon admission into the facility, ensures new admits are properly on boarded and receive an orientation.
- Coordinates with Nursing Services to ensure new admits receive a health screen with 24 hours of admission.
- Oversees the development of program scheduling, and development of leisure and recreational activities in the facility and in the community.
- In cooperation with Nursing Services reviews all physician orders, medication orders, and lab results.
- Assists with performing and documenting other evaluations/assessments as needed.
- Oversee and monitor case charting in ECP.
COMMUNITY RELATIONS:
Develops and maintains positive relationships with DSHS and DOH personnel, local hospitals, physicians, pharmacists, and local service providers.
QUALITY ASSURANCE:
- In collaboration with the CEO and Director of Administrative Services establishes and maintains a quality assurance program.
- Reviews incident reports for deficiency trends and takes appropriate corrective action.
- Ensures response to state licensing Compliance Agreements and complaints.
QUALIFICATIONS, EXPERIENCE, EDUCATION and LICENSURE:
- A Master’s degree in Counseling, Social Work, or comparable degree.
- Active Washington State Licensure required.
- Demonstrated advanced supervisory and managerial skills.
- Demonstrated working understanding of state and federal laws and agency policies and regulations concerning client rights, public welfare, risk assessment, safety planning, and licensing regulations.
- Valid Washington State Driver’s License required or the equivalent if residence in Washington is new.
- Experience using word processing and spreadsheet software. Microsoft Word and Excel preferred.
TRANSPORATION:
- Uses personal vehicle to travel to agency sites and non-agency locations.
- May drive residents to appointments and outings using agency vehicles.
COMMUNICATION:
- Leads and participates in staff meetings and in-services training.
- Consults with management staff, nursing staff or peers when knowledge base in a given area needs to be expanded.
- Requests literature, in-service or orientation on a given topic.
- Demonstrates accountability regarding equipment and supplies.
LANGUAGE SKILLS:
- Ability to read, research, analyze, and interpret common scientific and technical journals, clinical information, and regulatory documents.
- Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
- Ability to effectively present information to management, public groups and/or boards of directors.
- Proficient in English.
PHYSICAL DEMANDS:
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is occasionally required to stand; walk; sit; squat; push wheelchairs and strollers; use hands to finger, handle, or feel objects; use household items such as vacuum cleaner, carpet cleaner, broom; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
- The employee is required to operate a motor vehicle.
WORK ENVIRONMENT:
- Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Most the employee’s job duties are performed indoors in a residential setting. In some circumstances, the employee may be required to perform some job duties outside, in medical settings, and in the presence of non-employees, such as patients, families and state officials. There is a possibility of exposure to disease and contagions that could cause a cold, flu, COVID-19, and other illnesses. The noise level in the work environment is usually moderate.
WHO WE ARE:
Supreme Living is a state-licensed Residential Treatment Facility offering residential mental health care for up to 15 residents at our two Olympia locations and will be at our new Tacoma facility. Supreme Living provides comprehensive, cost-effective, and quality care to individuals requiring assistance in day-to-day living functions in home-like environments. We provide such services in a way that builds upon community support systems, coordinates services, and nurtures the development of each individual.
Our sole mission is to strengthen the long-term health of our community through the development of programs and services that promote quality living.
Individuals residing in a Supreme Living facility will receive the best possible care by our dedicated and loyal nursing, support service, and administrative staff. Working at Supreme Living requires compassion and dedication, and we are very careful to hire people that can provide the special care needed for the individuals we serve.
THE SUPREME LIVING VALUES ARE:
- Compassion: We strive to walk in the shoes of the individuals we serve. Our team is committed to providing a supportive environment through comfort, care, and hope.
- Integrity: We demonstrate respect by providing care with dignity in a dedicated and trustworthy manner, valuing each individual’s significance.
- Teamwork: As a team, we provide an exceptional standard of care to the individuals we serve. We create an atmosphere of mutual support, respect, and cooperation with open communication. We hold ourselves - individually and together - mutually accountable for our actions.
- Professionalism: We continually strive to achieve excellence in everything we do, with mutual respect and humility.
- Holistic Care: We assist individuals in reaching their fullest potential physically, mentally, emotionally, and socially.
We are PROUD to be an equal opportunity employer!
We are committed to maintaining a diverse workforce and an inclusive work environment. We will not tolerate discrimination in employment, employment-related decisions, or in business dealings on the basis of race, color, ancestry, age, sex, sexual orientation, religion, disability, ethnicity, national origin, veteran status, marital status, pregnancy, or any other legally protected status.
Job Type: Full-time
Pay: $95,000.00 - $110,000.00 per year
Benefits:
- Dental insurance
- Employee assistance program
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Education:
License/Certification:
- WA State licensure (Required)
Ability to Relocate:
- Olympia, WA: Relocate before starting work (Required)
Work Location: In person