Department: Housekeeping Reports to: Executive Housekeeper
Position: Room Attendant Status: Non- Exempt
Position Summary: The primary responsibility of the Room Attendant is to maintain clean and attractive guest rooms while following company standards and safety/security procedures.
Accountabilities: The Room Attendant is responsible for the timely and proper cleaning of guest rooms on a daily basis.
Qualification Standards
Education & Experience:
- Experience in a hotel or a related field preferred
Tools & Equipment:
- Telephone, two way radios
- Housekeeping cart, laundry cart, vacuum, broom, window cleaner, furniture polish, all-purpose cleaner, dumpster/trash compactor sponge, mops and buckets, keys, hand vacuum, extension cord, door stopper, laundry chute, elevators, floor care products (i.e. stripper, was, sealer) carpet extractor, Wet/Dry Vacuum
Work Environment:
- Under variable temperature conditions
- Under variable noise levels
- Outdoors/Indoors
- Around chemicals, fumes and or odor hazards
- Around dust and or mite hazards
Physical Requirements:
- Long hours sometimes required
- Medium work – Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects
- Ability to bend, stretch, twist, stoop or reach with your body and arms repeatedly without difficulty
- Ability to stand for long hours and walk long distances without fatigue
- Ability to work under variable temperatures and noise levels
- Near Vision - The ability to see details at close range
- Duties & Functions
Essential:
- Approach all encounters with guests and employees in a friendly, service oriented manner
- Maintain regular attendance, as required by scheduling which will vary according to the needs of the hotel
- Maintain high standards of personal appearance and grooming, as defined in the hotel handbook, when working
- Comply at all times with New Castle standards and regulations to encourage safe and efficient hotel operations
- Secure issued keys at all times, report lost or stolen keys immediately
- Thoroughly clean and re-stock guestrooms to New Castle Standards
- Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up
- Report all lost and found items to the Housekeeping Supervisor immediately
- Keep all hallways, public areas, and closets clean, neat, boomed and vacuumed
- Prepare housekeeping cleaning cart for next day’s use
- Report any maintenance repairs immediately to the Housekeeping Supervisor or Manager
- Complete all assigned cleaning duties in designated area
- Keep immediate supervisors fully informed of all challenges or matters requiring his/her attention
Marginal
- Assist in Laundry
- Participate in all hotel and departmental meetings as requested
- Other duties as required
Job Types: Full-time, Part-time
Pay: From $16.50 per hour
Expected hours: No more than 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
People with a criminal record are encouraged to apply
Work Location: In person