Overview:
We are seeking a friendly and customer-oriented individual to join our team as a part-time Concierge. You will be responsible for ensuring a safe and enjoyable experience for all residents & guests. This is a great opportunity for someone with excellent guest service skills and a passion for hospitality.
Responsibilities include but not limited to:
Greeting residents & guests
- Welcoming guests at the front desk with a friendly and professional demeanor.
- Acknowledge residents when you see them by saying Hi.
Answering inquiries
- Responding to phone calls, texts, emails, and other messages
- Assisting resident requests; lock outs, complaints, emergencies
- Completing tasks assigned by the property managers: may involve light maintenace
Maintain AMENITY Spaces
- Keep cleaned & organized
- Stock supplies
- Report and notify management when items are low and need to be ordered
- Monitor guests & residents in shared spaces
Property Walks
- Report and notify management of maintenance issues, incidents, and eye sores
- Check all exterior doors to make sure they are secure and close properly
- Check and update locks daily
- Secure packages in lockers. If they are too large, deliver them to the front door of the addressed unit.
- Monitor garage; verify parking pass and registrations
- Send daily reports with pictures at the end of each shift
- Scan QR codes throughout the building as you pass them. Minimum of two scans per QR code
Experience
- Previous experience in guest services, hospitality, or customer service preferred
- Strong communication skills
- Ability to handle conflicts or difficult situations with professionalism and tact
Join our team as a Conceirge and enjoy the benefits of working in a resort environment. We offer competitive pay, opportunities for career advancement, and a positive work culture. Apply today to become part of our dedicated team!
Shifts to cover:
- Friday 11a-5p
- Saturday: 11a-5p
- Sunday: 11a-11p
- Holidays
Job Types: Full-time, Part-time, Contract
Pay: From $16.00 per hour
Expected hours: 18 – 24 per week
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
Schedule:
- 12 hour shift
- Day shift
- Evenings as needed
- Holidays
- Weekends only
Shift availability:
Ability to Commute:
- St. Louis, MO 63124 (Preferred)
Ability to Relocate:
- St. Louis, MO 63124: Relocate before starting work (Preferred)
Work Location: In person