**Overview:** Join our team as a Front Desk Agent at a prestigious hotel/resort where you will be the first point of contact for our guests. If you have a passion for hospitality and excellent customer service, we want to hear from you. **Responsibilities:** - Greet and welcome guests in a friendly and professional manner - Check-in/check-out guests efficiently - Handle guest inquiries and provide accurate information about hotel services - Manage reservations and room assignments - Assist with guest requests and resolve any issues promptly - Maintain a clean and organized front desk area - Collaborate with other hotel staff to ensure guest satisfaction **Qualifications:** - Previous experience in customer service, preferably in a hotel or resort setting - Strong communication skills and excellent phone etiquette - Multilingual abilities are a plus - Knowledge of hospitality management software is advantageous - Ability to perform night audit duties is desirable - Bilingual candidates are encouraged to apply If you are looking to start or advance your career in hotel management and enjoy interacting with guests from diverse backgrounds, this role is perfect for you. Apply now to become a valued member of our hospitality team!
Job Type: Part-time
Expected hours: 24 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
Work setting:
Experience:
- Hotel experience: 1 year (Preferred)
Ability to Commute:
- Saint Louis, MO 63110 (Required)
Ability to Relocate:
- Saint Louis, MO 63110: Relocate before starting work (Required)
Work Location: In person