The Embassy Suites by Hilton Richmond is owned and operated by Shamin Hotels, Central Virginia's largest hotel management company. Having tripled in size to 76 hotels over the past ten years, we own and operate hotels under the Hilton, Hyatt, Marriott, InterContinental and Choice flags. Shamin offers a competitive salary and benefits package that includes medical, vision, dental, life insurance, short- and long-term disability and a 401k plan. We also offer paid time off, hotel discounts and a fun, friendly place to work. We work hard but have fun doing it and are proud of our commitment to excellence and outstanding guest service.
The role of the Food & Beverage (F&B) Manager is to plan and manage all F&B operations to ensure the department achieves the highest level of client and guest satisfaction; quality service; compliance with corporate policies; and federal, state and local regulations while meeting financial goals.
- Responsible for long term planning and daily operations of banquets and events, E’terie Restaurant, Atrium Bar, room service and all culinary.
- Plans and executes internal and external promotional ideas.
- Maximizes revenues by developing and implementing menus and special catering menus in conjunction with the Sales and Catering team.
- Writes, maintains and updates all menu specifications working with restaurant and banquet chefs.
- Manages human resources within the department in order to attract, retain and motivate the employees; conduct performance reviews; resolve problems; review and approve payroll.
- Oversees all F&B purchasing and Stewarding department.
- Implements company programs and ensures compliance with SOPs, and federal, state and local regulations to ensure an optimal level of service, quality and hospitality are provided to the guest.
- Forecasts and manages all F&B budgets to maximize profitability while ensuring adequate supplies and staff are on hand to provide top quality customer service.
- Focuses on excelling in guest service scores as well as employee satisfaction and retention.
- Maintains a positive and professional rapport with all staff and customers.
- Maintains a strong relationship with vendors, communicating with them all current and future needs.
- Works closely with the restaurant/banquet chefs and managers to ensure a high quality of food presentation and a timely execution of the food is taking place in a consistent manner.
- Assists the sales department with selling event space, restaurant space and ensuring all tools needed for those areas to be successful are provided.
- Assists with oversight of food cost/inventory and beverage cost/inventory.
- Maintains payroll costs and liquor, wine and soft beverage pour costs as well as food cost within budget.
- Previous F&B Management experience is required and candidates should have at least eight years of experience in hotel food and beverage operations.
- Candidates with college and/or culinary degrees are highly preferred.
- Ability to analyze and interpret budgets and department finances.
- Must have a working knowledge of food production for large banquet events.
- Comprehensive knowledge of beer, wine, spirits, food products and preparation are required.
- Knowledgeable in the dining service standards.
- Proficient in POS systems use, training and operation.
- Have a creative and innovative approach to F&B trends.
- Candidates should have an eye for detail and have strong interpersonal skills with the ability to lead and motivate people.
- Extensive knowledge of all Microsoft Office such as Words, Excel, PowerPoint and Publisher.
- Excellent communication, time management, and organizational skills.
- Flexible with work schedule and have the ability to work long hours and varied shifts often in a fast paced environment.
We are proud to be an equal opportunity employer and maintain a drug free work environment. We do background and reference checks on potential employees. We thank all applicants for their interest, but only those selected for an interview will be contacted.