Responsibilities:
Only applicants with 5 or more years in an automotive service writing position will be considered. Independent shop experience is a plus. This is a high volume-high pressure environment. Serious candidates only should apply.
- Ensure efficient and timely completion of all automotive repairs and maintenance
- Provide exceptional customer service by addressing customer concerns and resolving any issues
- Schedule and assign work to automotive technicians and mechanics
- Monitor technician performance and provide coaching or training as needed
- Maintain accurate records of service and repair orders, including parts inventory and labor hours
- Parts expertise is a must have, to ensure smooth workflow and customer satisfaction
- Stay up-to-date with industry trends and advancements in automotive technology
Qualifications:
- At least 5 years of previous experience in automotive service management
- Strong knowledge of suspension, brake repair, gas and diesel engine repair, and transmission systems
- Excellent customer service skills with the ability to effectively communicate with customers and address their needs
- Proven leadership abilities with the capacity to motivate and inspire a team of technicians
- Proficient computer skills for record keeping and generating reports
This is an exciting opportunity for an experienced Automotive Service writer to join our team and grow. We offer competitive compensation, comprehensive benefits package, and a supportive work environment.
Job Type: Full-time
Pay: $60,000.00 - $125,000.00 per year
Benefits:
- Employee discount
- Health insurance
Day range:
- Every weekend
- Monday to Friday
Shift:
Application Question(s):
- Are you authorized to work in the US?
Experience:
- Service writing: 5 years (Required)
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Lakeland, FL 33809 (Required)
Ability to Relocate:
- Lakeland, FL 33809: Relocate before starting work (Required)
Work Location: In person