Southeastern Tag & Label is a flexographic label manufacuturer located in Bessemer, AL. We manufacture labels for many different industries, including but not limited to food, automotive and manufacturing facilities. Southeastern Tag and Label's commitment to quality and service started in 1983.
We saw the need for quick turnaround combined with dependable and courteous service. Our principle objectives are quality and service therefor we stand behind our products 100%.
We are seeking a professional and friendly Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for visitors and provide exceptional customer service. This role requires strong organizational skills and the ability to multitask effectively. This roles main duty is to take orders either over the phone or through emails and provide information about their orders in a timely manner.
**Duties:**
- Greet and welcome guests in a courteous and professional manner
- Answer and direct phone calls in a polite and efficient manner
- Manage the front desk area and ensure it is clean and presentable
- Assist with clerical tasks such as data entry, filing, and work order entry.
- Schedule appointments and maintain calendars
- Handle incoming and outgoing emails
- Take orders over the phone and email while keeping customers informed of their orders progress, along with sending order confirmations
- Transcribe documents as needed
- Provide administrative support to various departments
**Qualifications:**
- Proven experience in a customer service role
- Strong communication skills, both verbal and written
- Ability to multitask and prioritize tasks effectively
- Excellent data entry skills
- Customer service and care is key and vital to your success
Join our team as a Front Desk Receptionist and be part of a dynamic work environment where your skills are valued. We offer paid breaks and lunch along with paid time off (after 1st year). If you meet the qualifications above, we would love to hear from you!
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Expected hours: 36 – 40 per week
Benefits:
- Dental insurance
- Paid time off
- Vision insurance
Schedule:
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Bessemer, AL 35022 (Required)
Ability to Relocate:
- Bessemer, AL 35022: Relocate before starting work (Required)
Work Location: In person