Aquatic Director/Manager for Aqua-Tots Swim Schools.
With more than 100 schools open world-wide, Aqua-Tots Swim Schools is the leader in Swim Lessons! We are dedicated to our team of employees and offer a fun, team-oriented environment with great individuals who love serving children, their families and their community. We are currently hiring an Aquatic Manager for our Wheaton location. Training on the Aqua-Tots Swim School curriculum will be provided.
Aquatic Manager Overview :
- 30-35 hours per week which includes:
o 10-15 hours (3 shifts AM or PM) of Deck Supervision
o Up to 4 shifts teaching swim lessons per week (AM/PM or SAT/SUN)
o 2-3 hours per week for meeting time with the General Manager
o 2-8 hours per week training and conducting instructor assessments. Time based on demand
Aquatic Manager Job Objective:
- Uphold Aqua-Tots Swim Schools Core Values
- Lead and manage Aquatic Staff to consistently provide swim lessons that adhere to the Aqua-Tots Swim Schools Quality Assurance standard and monitor lesson progression
Aquatic Manager Duties and Responsibilities : Leadership and management of swim instruction staff and Water Safety Program.
Scheduling/Staffing
- Directly responsible to hire, train, review, coach/correct aquatic staff
- Keep track of timecards/timesheets for aquatic staff
- Verify time clock with scheduled shifts using software program prior to payroll
- Staff evaluations & co-teaching 1-2 per instructor per week (depending on instructor scores)
- Create, maintain and review instructor schedules for facility
- Oversee substitute instructors and resolve scheduling conflicts
- Anticipate staffing needs
Training/Evaluations
- Implementation of Aqua-Tots Swim Schools curriculum and teaching philosophies
- Schedule and conduct hiring and training of aquatic staff
- Directly responsible for performance evaluations of all swim instructors
- Develop the next generation of excellent swim instructors for Aqua-Tots Swim Schools
- Conduct aquatic staff evaluations and coaching
- Oversee meetings and communication to swim staff
- Schedule monthly in-services and choose the in-service topic for the month
- Select and oversee the Aqua-Tots Master Swim Instructor (AT-MWSI) who leads the in-service training
Customer Service
- Follow and implement Aqua-Tots Swim Schools customer service guidelines to ensure an exceptional customer experience for every customer
- Ensure quality and progression of lessons
- Communicate effectively with potential and existing customers
- Build relationships with families; know their names and their children’s names
- Respond to parents within 24 hours of any reported instructor performance concern and keep accurate record in the instructor file
- Report unresolved aquatic complaints to General Manager
In-Water Incident
- Coordinate and manage pool operations- implementing local Public Health Department standards/guidelines
Position Qualifications
- Have intermediate level computer skills required using Word, Excel and other software systems
- Must pass a background check
- Enjoys working in a team environment
- Enjoys working with children
If you are interested in this opportunity, please submit your resume and cover letter detailing why you want to join the Aqua-Tots Swim Schools Team! Please detail your day and time availability. We can’t wait to meet you!
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Expected hours: 40 per week
Schedule:
- 10 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Weekends as needed
Work Location: In person