At Doctors of Physical Therapy our Front Desk Coordinators are the glue of our clinics. We are looking fora full time Front Desk Coordinator to execute best-in-class care at Midwest Orthopedic Specialty Hospital Physical Therapy & Hand Therapy in Wauwatosa, WI. You will be employed by Doctors of Physical Therapy while representing and working with the well-known Midwest Orthopedic Specialty Hospital physicians and medical teams. Join a team that offers you support to grow your career.
Ideal candidate will be seeking longevity with a growing company, be a self-starter, should possess excellent interpersonal skills and customer service skills, this is important in order to build relationships with patients and the community in order to provide a welcoming environment that is efficient.
Responsibilities include;
- Greet patients
- Effectively communicate patients, families, team members, clinicians and all departments.
- Provides detailed instructions to patients for their visits.
- Reviews and evaluates patient charts for data entry accuracy.
- Work as a team to ensure we have an efficient working environment to ensure that calls are made timely to patients and referral sources.
- Familiarity with Outpatient Rehabilitation/Medical services and medical terminology.
- Answering phones
- Patient registration/data entry
- Scanning/faxing/other clerical duties
- Collecting copay's and patient balances
- Patient scheduling-Schedule Management
- Patient Care assistance as needed
- Strong organizational skills
- Knowledge of Insurance benefits
Benefits:
- Paid Holidays
- Paid Time Off
- Medical, Dental, Vision Benefits
- MetLife Benefits
- 401k
Must be available to work Monday through Friday and occasional evenings.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
Work Location: In person