Perfected Claims seeks outgoing, goal-driven professionals who are passionate about supporting communities in crisis. We're building a talent pipeline for future Community Outreach Representative roles in our Ground Operations department.
Ideal candidates are:
- Excellent communicators
- Active listeners
- Empathetic
- Committed to making a positive impact
While we don't have current openings, we encourage qualified individuals to connect with us for potential future opportunities.
Key responsibilities:
- Research and attend various community engagements to share our message, integrate into the community to build trust, and gain interest of individuals who may have been harmed.
- Schedule appointments in the office and out in the community to get clients signed up with representation.
- Follow up with potential clients that have questions and help address their concerns, with the goal of signing up as a client.
- Answer current client questions in-person, by phone, and email.
- Support and attend micro-town hall and other in-office events, overall care and organization of the office.
- Support logistical planning and attend large town halls.
- Responsible for data entry and work within the company’s databases.
- Collect current clients’ documentation and information as necessary to support their case and submit documentation as required.
If you have:
- High school diploma or equivalent.
- 2-4+ years’ experience in client relations, customer service, community outreach and/or engagement, sales, or account representative roles with an excellent track record of success.
- Exceptional communication skills including verbal, written, and follow-up.
- Excellent customer-facing skills.
- Compassion and understanding for people in crisis.
- Willingness to work some weekends and travel for extended periods of time as necessary.
…then we’d love to connect!!
NOTE: Please note that this posting is for the creation of a future talent pipeline, and there may not be an immediate opening available. However, we appreciate your interest in Perfected Claims and look forward to the opportunity to connect in the future!
Job Types: Full-time, Temporary
Pay: $25.00 - $29.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Evenings as needed
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Dalton, GA: Relocate before starting work (Required)
Work Location: In person