Overview:
We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. The successful candidate will be responsible for providing exceptional service to our customers, handling sales and inventory management, and ensuring a seamless shopping experience. This is an exciting opportunity for those who enjoy working in a dynamic retail environment and have a passion for sales and customer satisfaction.
Duties:
- Greet and assist customers in finding the products they need, providing recommendations and answering questions to the best of our ability.
- Operate cash registers and manage sales transactions accurately, handling cash, credit card transactions, and mobile payments.
- Demonstrate expertise in technology, wireless, and electronics sales, keeping up-to-date with new products and features.
- Manage stock levels, restock shelves, and ensure that inventory is organized and easily accessible.
- Utilize technical sales skills to effectively communicate the benefits and features of our products to customers.
- Provide exceptional customer service by being responsive to customer needs, resolving issues promptly, and maintaining a positive and professional demeanor.
- Work efficiently and effectively to manage time, prioritize tasks, and meet sales targets.
- Fluency in Spanish is highly desirable, as we serve a diverse customer base.
Experience:
- Previous experience in a retail or sales environment is essential, with a focus on customer service and sales.
- Experience with cash registers, basic math, and technology sales is a significant advantage.
- Proven track record of meeting sales targets, managing stock levels, and providing excellent customer service.
- Strong communication and interpersonal skills are necessary to effectively interact with customers and colleagues.
- Ability to work in a fast-paced environment and manage time effectively to meet deadlines and targets.
Job Type: Part-time
Pay: From $11.00 per hour
Ability to Commute:
- Houston, TX 77008 (Required)
Work Location: In person