Job Title: HVAC Office Billing Assistant & Customer Service Rep.
Job Type: Full-time
Location: Bluffton, SC
Hours: 8:00 AM - 5:30 PM, Monday-Friday
Benefits: Dental insurance, Employee discount, Health insurance, Life insurance, Paid time off, Retirement plan, Vision insurance
Are you an organized and detail-oriented individual with excellent communication skills? Our HVAC company, based in Bluffton, SC, is seeking a Customer Service and Billing Assistant to join our dynamic office team. This position involves a variety of tasks, including billing, answering phones, scheduling appointments, quoting, handling payments, and other essential clerical duties.
Responsibilities:
1. Customer Service:
- Answering incoming calls and addressing customer inquiries professionally.
- Scheduling appointments and coordinating with technicians for service calls.
2. Quoting and Billing:
- Handling billing processes, including handling payments and processing invoices.
- Providing estimates for repairs to customers for HVAC services.
3. Administrative Support:
- General clerical duties to ensure the smooth operation of the office.
- Assisting with dispatching tasks and maintaining organized records.
Qualifications:
- High school diploma or equivalent is required.
- Previous experience is not mandatory; we are willing to train the right candidate with a positive attitude and a willingness to learn.
- Strong organizational skills and the ability to multitask effectively.
- Excellent verbal and written communication skills.
Benefits:
- Competitive hourly wage based on qualifications & experience.
- Comprehensive benefits package, including dental, health, vision, and life insurance.
- Retirement plan for long-term financial security.
- Employee discount on HVAC services.
- Paid time off for a healthy work-life balance, including paid holidays.
How to Apply: If you are ready to contribute to a thriving HVAC business and meet the above qualifications, please submit your resume outlining your relevant skills and experiences. We look forward to welcoming a new team member who shares our commitment to exceptional customer service.
Education: High school diploma or equivalent (Required)
Work Location: Bluffton, SC - In person
We take pride in being a small, family-owned HVAC company that offers a unique and welcoming work environment. At our core, we believe in fostering a close-knit team that operates more like a family than a corporate entity. Our workplace is characterized by a relaxed and casual atmosphere, providing an alternative to the rigidity often found in larger organizations. We value flexibility and a laid-back approach, as long as the job is getting done efficiently. If you share our values and are ready to contribute to the team, we encourage you to apply for the open position. We look forward to welcoming you into our team!
Job Type: Full-time
Pay: From $17.00 per hour
Expected hours: 45 per week
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Overtime
Ability to Relocate:
- Okatie, SC 29909: Relocate before starting work (Required)
Work Location: In person