Job Summary:
United Concrete Products is seeking a motivated and customer-focused Counter Sales Representative to join our team in Wallingford, CT. The ideal candidate will be responsible for providing excellent customer service, handling sales transactions, and offering product knowledge to customers. This role requires strong communication skills, a positive attitude, and the ability to work in a fast-paced environment.
Key Responsibilities:
- Customer Service: Greet customers warmly and assist them with their inquiries and purchases. Manage heavy phone traffic. Provide exceptional customer service by understanding customer needs and recommending appropriate products.
- Sales Transactions: Process sales transactions accurately, including cash, credit, and check payments.
- Product Knowledge: Maintain a strong understanding of the products offered by United Concrete Products. Provide detailed information to customers about product features, specifications, and benefits.
- Order Processing: Take customer orders over the counter, by phone, or via email. Ensure accurate and timely order processing and follow-up.
- Documentation: Maintain accurate records of sales, transactions, and customer interactions. Prepare reports as needed.
- Team Collaboration: Work closely with other team members to ensure a seamless customer experience. Assist with other tasks as assigned by management.
Qualifications:
- Experience: Previous experience in a counter sales or customer service role, preferably in the construction or concrete products industry.
- Communication Skills: Excellent verbal and written communication skills. Ability to interact effectively with customers and team members.
- Technical Skills: Basic computer skills, including Microsoft Office.
- Product Knowledge: Familiarity with concrete products and construction materials is a plus.
- Organization: Strong organizational skills with attention to detail.
- Education: High school diploma or equivalent.
Benefits:
- Competitive salary
- Health, dental, and vision insurance
- 401(k) plan with company match
- Paid time off and holidays
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
- Overtime
Ability to Commute:
- Wallingford, CT 06492 (Required)
Work Location: In person