Overview:
By Light is seeking a VTC Facilitator for a newly awarded project supporting SOCOM. This position will require heavy travel.
Responsibilities:
- In-depth understanding of broadcast, VTC (Video Teleconferencing) systems, video and audio streaming technologies.
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Familiarity with GVS structure, operations, policies and procedures.
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Familiarity with Microsoft Teams in an enterprise environment.
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Familiarity with DOD VTC structure, operations, policies and procedures.
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Excellent troubleshooting skills are required to solve problems before, during and after live presentations.
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Solid technical and maintenance skills to perform audio-visual troubleshooting and basic maintenance as well as computer skills in both Windows and Macintosh operating systems.
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In depth understanding of broadcast audio and video, multimedia, VTC (Video-Teleconferencing) systems, video and audio streaming technologies and standards.
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Excellent communication skills, both written and oral.
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Outstanding customer service skills are a must since the VTC Operators will be in personal contact with the end user on a daily basis.
Required Experience/Qualifications:
- Minimum of 2 years Audio Visual experience
Special Requirements/Security Clearance:
- Minimum Active Secret clearance required