Collections Specialist
Brookfield, WI
Calculated Hire is hiring a Repossession Specialist to join the Repossession team at our large banking client in Brookfield, WI. This position will perform the review and evaluation process of abandoned or written-off accounts for possible collections opportunities.
Specific Duties:
· Provides collections-related sales and service to BMO customers or prospects
· Advises customers on payment strategies and products that meet their objectives.
· Fulfills sales and service activities for the customer in accordance with approved procedures.
· Contacts the customer to obtain the necessary information to ensure the customer is aware of the status/result of the present and future payments.
· Executes established loss mitigation processes/procedures for the resolution of non-performing and high-risk accounts.
· Supports continuous improvement initiatives by identifying and implementing changes to make processes more effective and efficient.
· Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
Requirements:
· 2-3 years of relevant experience
· Completed or working on Associates/ Bachelors degree
· Knowledge of federal, state/provincial and local laws pertaining to Consumer Collections
· Proficient in Microsoft Word and Excel
Job Types: Full-time, Contract
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Weekly day range:
Work setting:
Work Location: Hybrid remote in Brookfield, WI 53005