Description:
The Outlet Bartender is responsible for preparing drink orders for guests according to specified recipes using measuring systems; providing the highest quality service to guest and servers, maintaining the highest standards of cleanliness and sanitation throughout the hours of operation while also maintaining control over the liquor inventory.
-
Approach all encounters with guests and employees in a friendly, service- oriented manner.
-
Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards)
-
Comply at all times with Mid-Continent Hospitality standards and regulations to encourage safe and efficient hotel operations.
-
Comply with certification requirements as applicable to position to include Alcohol Awareness, Food Handlers, Safety, etc.
-
Perform opening and closing side work according to Mid-Continent Hospitality standards to ensure that guests are served promptly and efficiently.
-
Prepare beverages and cocktails according to the company’s mixing, portion control and presentation.
-
Serve guests with all food and beverage requirements in a warm, friendly, courteous and professional manner.
-
Ensure that the lounge is kept clean.
-
Follow check ringing procedures precisely.
-
Be familiar with the operation of the P.O.S system.
-
Carry out cashiering functions in closing checks and servicing the guest.
-
Follow all state liquor laws.
-
Assist with maintaining beverage cost.
-
Follow prescribed procedures in serving liquor with care to avoid problems with intoxicated guests.
-
Maintain compliance with all company policies and procedures
-
Perform related duties as assigned by supervisor
Requirements:
Activities:
-
Experience in a hotel or a related field preferred.
-
Alcohol Awareness Certification (must comply with State regulations)
Skills Needed:
-
Medium work – exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
-
Ability to stand during entire shift.
-
Must be able to evaluate and select among alternative courses of action quickly and accurately.
-
Must work well in stressful, high pressure situations.
-
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
-
Must be effective in listening to, understanding, and clarifying the issues raised by co-workers and guests.