It is the primary responsibility of the Bartender to greet guests in a timely manner, take guest orders, and serve orders quickly and accurately while providing excellent guest service. All duties are to be performed in accordance with federal, state, local laws, regulations, and ordinances, as well as department and Company policies, practices, and procedures.
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Takes orders and serves food and drinks efficiently and accurately in work area as applicable.
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Collects money, while following all proper cash handling and comp procedures.
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Places orders and garnishes and serves cocktails to guests.
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Follows all proper comp procedures.
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Keeps tables, slot banks, and work areas neat and orderly by removing glassware, dishware, ashtrays, and or other items no longer in use.
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Promotes and maintains the highest level of service to all guests while staying alert to their needs and responds effectively to guest inquiries.
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Resolves guest complaints within scope of authority; otherwise refers the matter to management. Notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft.
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Completes opening and closing duties, which includes properly storing all reusable goods, removing all items from tables, placing clean items in designated areas, wiping clean all surfaces, restocking supply cabinet, and securing all storage areas.
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Completes tasks such as folding/stacking cocktail napkins; stocking straws, picks, and matches; lining cocktail trays; stocking glassware; restocking supply cabinet; inspecting cleanliness and condition of assigned station and service areas and rectifying any deficiencies.
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Performs all other job- related duties as assigned.