Position Summary:
The Warranty Writer position carries the major responsibilities for submitting all warranty work, warranty parts for service techs, and supporting the Service Director. The ideal candidate will display an upbeat and motivated attitude, with a focus on team success. This candidate will also support company goals, as well as departmental, and use good judgement in business decisions.
Benefits:
- - Health, Dental, Vision
- - 401 K
- - Vacation and Holiday pay
- - Salary range dependent on experience
Duties but not limited to:
- Data entry from Field Service Technicians into business software.
- Process and organize all warranty returns
- Prepare electronic entries and filing for warranty claims
- Answer Service phone lines and coordinate customer requests with appropriate service technician
- Assist Service Writer when needed/
- Prepare daily, weekly, monthly, and yearly reports at Service Director's request
- Communicate effectively with Service Technicians to ensure warranty information is correct
Qualifications:
- Excellent organizational skills.
- Attention to detail and focus on exceptional accuracy is REQUIRED
- Microsoft Office experience
- Communication skills.
- Candidate must be able to present themselves professionally
Job Type: Full-time
Pay: $17.00 - $22.00 per hour
Expected hours: 40 – 45 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Day range:
- Monday to Friday
- Weekends as needed
Shift:
Ability to Relocate:
- Harristown, IL 62537: Relocate before starting work (Required)
Work Location: In person