Descripción del empleo
Host/Host Job Description
- A Host/Host presents a positive first impression of the establishment’s friendliness, excellent service and high standards.
- The Host/Host also greet Guests upon arrival, inform Guests of their wait time, monitor a waiting list, enter Guest names into the computer system, show Guests to their table and bid Guests farewell as they leave.
- A Host/Host must be able to carry natural conversation with Guests without sounding scripted or intrusive.
- As a member of an energetic team, the Host/Host may also need to answer the phones
- Availability must include every day of the week and nights, weekends and holidays.
Requirements:
- Must be able to read menus
- Must be able to articulate clear greetings and farewells to Guests, as well as being able to understand requests for assistance.
- Must be able to clearly communicate Guests’ needs to W/Ws, Bussers, Managers, etc.
- Must be able to hear well in a loud environment in order to answer telephone and respond to Guest requests.
- Must be able to walk and stand during entire shift.
- Must be able to reach, bend, stoop and wipe.
- Must be able to understand requests for assistance.
- A desire to help out where needed and work as part of a team.
- Passion for providing extraordinary service.
- The ability to thrive in a fast-paced environment.
- 6 months experience in a full-service restaurant preferred
- Must be upbeat, outgoing and positive
- Ability to effectively communicate on the telephone.
Job Types: Full-time, Part-time
Experience:
- Customer Service: 1 year (Required)
Tipo de puesto: Tiempo completo, Medio tiempo
Job Types: Full-time, Part-time
Pay: From $10.50 per hour
Expected hours: 32 – 40 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Night shift
Weekly day range:
Experience:
- Restaurant Experience: 1 year (Required)
Work Location: In person