The Assistant Case Management Coordinator is responsible for assisting the Case Management Coordinator with department tasks to assure case compliance with internal and external policies. This position will assist in covering the case management coordinator role and assist in the support and training of case managers. This position maintains a caseload while completing administrative and department tasks. This position assesses the needs of children in care and facilitates their safe and timely release. The ACMC will also submit service plans and other assessments required for compiling a comprehensive case file. Additionally, this role is responsible for documenting all overseen processes while maintaining the child’s physical files. This position ensures communication with all services provided to the children in care including both internal and external case staffing. The ACMC maintains an understanding of all internal and external policy requirements as it pertains to the coordination of services.
All roles within the programs have a common focus on creating safety for the children we serve. By building trust, we work towards helping children feel supported and empowered to live their lives. We seek compassionate, knowledgeable, and dedicated individuals. Neighborhood Ministries is a faith-based organization with a strong culture of growth and lifelong learning.
*HIRING BONUS AVAILABLE UP TO $3,000*
Essential Functions:
1. Assist the Case Management Coordinator in department operations and reporting requirements.
2. Assist in Case Manager refresher trainings, or New Case Manager hires with their profession Preparation Trainings.
3. Fill in as POC for the Case Management Coordinator in their absence for reporting and follow up with responsibilities for the Case Management Department.
4. Assist the Case Management Coordinator with on-call responsibilities in their absence.
5. Assist the Case Management Coordinator with essential tasks such as reviewing cases prior to submission, assisting with submitting time-sensitive cases or tasks, providing File Requests, and conducting audits to ensure Case Management Department is in compliance with case responsibilities.
6. Conduct initial intake interviews and assessments of children (with a case load of 6) which includes gathering familial and possible sponsorship information according to internal and external policy requirements.
7. Conduct weekly in-person services as needed
8. Assure case files are maintained timely and correct to meet internal and external agency-reporting standards. This includes program documentation/ Sales Force and the UC Portal.
9. Conduct reunification process and documentation in a timely manner according to policy.
10. Ensure the timely completion of all case-related assessments in accordance with Neighborhood Ministries, State, and Federal requirements.
11. Facilitate attorney to client contact as requested by children.
12. Attending internal and external child case staffing including stakeholders.
13. Travel as needed for trainings, conferences or to transport youth to destinations located within the U.S.
14. Maintain confidentiality of information shared during screeners and assessments of children in care.
Required Qualifications:
· Must be computer proficient.
· Microsoft Excel and Outlook skills are required
· Outstanding organizational skills with ability to be nimble in the work-space environment.
· Training experience preferred
· Excellent written and verbal communication.
· Translate documentation to Spanish requirement.
· Able to react to change productively and handle other essential tasks as assigned.
· Required to work a flexible schedule to facilitate program services.
We invite you to join our company which strives for innovative and child-centered approaches in our short/long term foster care and group homes. We believe in always putting the child first mentally, emotionally, and physically. Here at Neighborhood Ministries all employees are TCIF Certified and hold a high standard of making sure all aspects of the work we do are rooted in being trauma-informed, including being a child restraint-free organization.
**What We Offer**
- 401k Match Program
- Competitive Wages
- Hybrid Schedule- Position Dependent
- 13 Paid Holidays
- Optional Basic Family Health Benefits at No Cost To The Employee
- Monthly Team Lunches
- 4+ Weeks of New Hire Training
- Certified TCIF Training*
*TCIF is a crisis prevention and intervention model for childcare agencies. It assists organizations in preventing crises from occurring, de-escalating potential crises, managing acute physical behavior, and reducing potential and actual injury to young people and staff, teaches young people positive coping skills, and helps create learning organizations.
Visit our Employment Opportunities page (https://nmphx.com/get-involved/employment-opportunities/) for more details.
Job Type: Full-time
Pay: $53,000.00 - $58,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Patient demographics:
Schedule:
Application Question(s):
- At least 21 years of age?
Education:
Language:
Work Location: In person