We're looking for a full-time medical receptionist to join our small but quickly-growing, integrative medical office, with the intent to grow with our office long term. Experience with integrative, naturopathic or functional medicine is encouraged, but not required. CNA or MA experience a perk, not required. The ideal candidate has previous experience as a medical receptionist/patient services coordinator in a busy and high energy atmosphere. Culture is important to us, so this person must have a positive attitude, be a fully engaged team-player, self-motivated, and be coachable. We view our team as family and are looking for the right person to join long-term. We are a cash-based office (we do not take insurance), which allows us to treat our patients as we would want our own family members to be treated.
Specific responsibilities include, but are not limited to the following:
- Greeting patients, checking in and out
- Scheduling patients, which may include playing tetris and triaging care by urgency
- Patient care coordination
- Collect and post patient payments
- Answers phone calls and emails relaying information and requests accurately and delivering messages as needed
- Front office supply/inventory management
Candidate Attributes:
- Experience in a service business required
- Tech savviness
- Must demonstrate excellent interpersonal communication skills both in-person and by phone
- Must have ability to work well both as a member of a team and independently
- Must have exceptional organizational, problem-solving and time management skills and must be able to appropriately prioritize responsibilities
- Must be comfortable talking to patients about money, such as pricing on visits, procedures, items we sell in our store, etc..
- Must be open-minded, non-judgmental and compassionate
- Must be flexible and comfortable with growth, eager to work in a dynamic environment and willing to learn new skills
The EIH Culture: Empower Integrative Health is transforming health care. We have a relationship-based care model that particularly benefits those who might need more attention. Our care model changes everything. We team with our patients in an outcome-focused, customer service oriented way, utilizing advanced technology that supports the care we provide.
We know that when you invest in relationships with people, you can help them live happier and healthier lives. Our patients get a team that respects and listens to them. We get paid to keep our patients healthy and it works - we are successful at improving the lives of our patients while lowering healthcare costs.
Empower Integrative Health is an equal opportunity employer, and we encourage qualified applicants of every background, ability and life experience to contact us about appropriate employment opportunities.
Perks!
- Health is our passion, and we want our employees to have all the benefits of the care we offer. Appointments within EIH are free, procedures and supplements are at wholesale cost. New products, testing or procedures we are considering are often covered for employees to try. We want our employees well cared for!
- We value our employees’ unique talents, and want them to grow with our practice. We offer quarterly and annual reviews, talent development growth plan, and professional development assistance.
- In office trainings/education offered
- Additional certifications/trainings may be covered
- Goal Specific bonuses may also be available
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Opportunities for advancement
- Professional development assistance
- Wellness program
Healthcare setting:
Medical specialties:
Schedule:
- Day shift
- Monday to Friday
- No nights
- No weekends
Application Question(s):
- Are you able to work the hours that are required for this position, Monday through Friday, 8am-5pm?
Experience:
- EHR systems: 1 year (Preferred)
- Medical receptionist: 1 year (Required)
Ability to Commute:
- Ste. 115 Scottsdale, AZ 85255 (Required)
Ability to Relocate:
- Ste. 115 Scottsdale, AZ 85255: Relocate before starting work (Required)
Work Location: In person