**Front Desk Receptionist**
**Overview:**
We are seeking a professional and friendly Front Desk Receptionist to join our team. The ideal candidate will be responsible for providing exceptional customer service and administrative support in a setting. If you are organized, detail-oriented, and have excellent communication skills, we encourage you to apply.
Responsibilities Include:
- Greet and assist visitors in a courteous and professional manner
- Schedule appointments and maintain calendars
- Assist with tasks such as data entry and maintaining electronic records; Preferred experience with E-Clinical Works Software.
- Handle patient inquiries and provide information about services
- Assist with billing and insurance verification processes, as needed
- Maintain cleanliness and organization of the front desk area
- Answering phone and directing calls or assisting patients as is appropriate, handling and managing the continuous flow of information between the Clinic, Procedure Suite and Physicians while adhering to True Emet Orthopedics, PLLC’s standards of patient care and right to privacy;
- Receives initial patient scheduling information, posts date and time and communicates necessary information to billing department;
- Adheres to office policies related to data entry and record keeping;
- Responsible for entering, updating and maintaining various spreadsheets and/or databases related to lab test, prescription, radiology and any related patient information;
- Utilizing the designated web-based electronic medical records platform;
· Assisting with physician and patient referrals;
· Clearing voicemails and faxes regularly to avoid backlog
· Other duties as assigned, and in keeping with True Emet Orthopedics, PLLC policies, procedures and standards of patient care and initiatives toward continuous improvement at the individual and organizational level;
· Supports and actively participates in initiatives designed to improve individual and organizational performance;
· Assist with billing duties such as insurance verification, data entry, etc.
· Any other duties as assigned by management.
**Qualifications:**
- Previous experience working in a or similar setting is preferred
- Strong customer service skills with the ability to interact with patients in a compassionate manner
- Proficiency in software systems for scheduling and billing
- Knowledge of basic procedures and terminology
- Excellent organizational and multitasking abilities
- Familiarity with tasks including clerical duties, proofreading, and transcribing
Join our team as a Front Desk Receptionist and be part of a dynamic healthcare environment where your skills will be valued. We offer competitive compensation, opportunities for growth, and a supportive work culture. Apply now to become an integral part of our team!
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work setting:
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Pasadena, TX 77504 (Required)
Ability to Relocate:
- Pasadena, TX 77504: Relocate before starting work (Required)
Work Location: In person