Hours: Monday-Friday 8 am-5 pm
Location: Remote/hybrid around Washington or Benton County, AR
Position Purpose: The Community Based Care Coordinator – Social Services BH/SUD collaborates with members of the internal CareSource Care team to meet the needs of the individual by solutioning the barriers and/or identifying opportunities that can be offered to the community-based treatment team.
Responsibilities:
Assist as needed to complete any health and psychosocial assessments
Facilitate regularly scheduled internal complex care meetings
Support and offer non-clinical staff as needed to ensure members needs are met
Identify and manage barriers to achievement of care plan goals
Identify and communicate effective interventions based on clinical standards and best practices
Educate regarding treatment options, community resources, insurance benefits, etc. so that timely and informed decisions can be made
Collaborate with facility-based case managers and providers to plan for post-discharge care needs or facilitate transition to an appropriate level of care in a timely and cost-effective manner
Coordinate with Clinical Operations Care Management team and other Community Based Care Managers to ensure coordination and avoid duplication of services
Appropriately terminate care coordination services based upon established case closure guidelines
Provide clinical oversight and direction to unlicensed team members as appropriate
Complete care notes according to standards of practice, accreditation and policy
Look for ways to improve the process to make the members experience with CareSource easier and shares with leadership to make it a standard, repeatable process
Perform any other job duties as requested
Requirements:
- Bachelor's degree in a Human Service Field
- 1-2 years of Managed Care Organization (MCO) experience
#INDPM
Job Type: Full-time
Pay: $21.54 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid training
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work setting:
Education:
Experience:
- Managed care (MCO): 1 year (Preferred)
- community outreach: 1 year (Preferred)
Ability to Commute:
- Bentonville, AR (Required)
Work Location: In person