Front Desk Receptionist
Snake River Surgical
Snake River Surgical is seeking an experienced Front Desk Receptionist to join our team!
Snake River Surgical is Eastern Idaho’s premiere location for Oral and Maxillofacial Surgery. We currently have locations both in Idaho Falls and Rexburg, as well as an Aesthetics clinic that resides within our Idaho Falls office. Our purpose is to provide high-quality, safe surgical care to all those we treat. From the first phone call, we strive to provide each patient with an outstanding patient experience. Our goal is to achieve complete satisfaction with every patient visit.
We are currently hiring for a Front Desk Receptionist who is friendly and outgoing. We are looking for someone who possesses excellent customer service skills, strong organization skills, and the ability to maintain confidentiality at all times.
Responsibilities of this position include:
· Greet and welcome patients and guests in a friendly and professional manner.
· Answer phone calls and direct them to the appropriate department or individual.
· Schedule appointments and maintain the appointment calendar.
· Collect co-pays or payments at patient check-in.
· Assist with patient registration and check-in process.
· Maintain patient records and ensure accuracy of information.
· Provide general administrative support such as filing, faxing, and scanning documents.
· Process/distribute incoming and outgoing mail and packages.
Requirements of the position:
· Excellent communication skills, both verbal and written.
· Strong organizational skills with the ability to multitask and prioritize tasks effectively.
· Attention to detail for proofreading documents.
· Customer service mindset with the ability to provide exceptional support to patients and visitors.
· Ability to maintain confidentiality of sensitive information at all times.
· Flexibility to adapt to changing work demands and schedules.
Please note that this job description is not exhaustive, and additional duties may be assigned as needed.
Job Type: Full-time
Benefits:
- 401(k) matching
- Employee discount
- Paid time off
Schedule:
Supplemental pay types:
Work Location: In person
Job Type: Full-time
Benefits:
- 401(k) matching
- Employee discount
- Paid time off
Schedule:
Work Location: In person