About Us:
Everything Teeth is a leading dental practice dedicated to providing exceptional dental care and outstanding customer service. Our team is passionate about ensuring our patients have a positive experience from start to finish. We are looking for a dedicated Scheduling and Insurance Coordinator to join our dynamic team.
Job Overview:
The Scheduling and Insurance Coordinator is a vital member of our dental office team. This role involves managing patient schedules, handling insurance breakdowns, and ensuring smooth day-to-day operations. The ideal candidate will possess excellent organizational skills, a positive attitude, and the ability to work effectively with both patients and team members.
Key Responsibilities:
**Schedule Coordination:**
- Manage and optimize the daily schedule for the dental office, ensuring efficient use of time and resources.
- Coordinate appointments, follow-ups, and rescheduling as needed.
- Communicate with patients regarding appointment confirmations, changes, and reminders.
- **Insurance Management:**
- Conduct insurance breakdowns to verify patient coverage and benefits.
- Communicate with insurance companies to resolve any discrepancies or issues.
- Assist patients with understanding their insurance benefits and out-of-pocket expenses.
- **Team Collaboration:**
- Work closely with dental office staff to ensure a cohesive and supportive team environment.
- Provide administrative support to the clinical team as needed.
- Participate in team meetings and contribute to continuous improvement initiatives.
- **Patient Interaction:**
- Greet patients warmly and provide exceptional customer service.
- Address patient inquiries and concerns in a professional and courteous manner.
- Maintain patient confidentiality and adhere to HIPAA regulations.
Qualifications:
- High school diploma or equivalent; additional education or certification in dental administration is a plus.
- Previous experience in a dental office or similar healthcare setting preferred.
- Strong understanding of dental insurance plans and procedures.
- Excellent organizational and multitasking skills.
- Proficient in dental office software and scheduling systems.
- Exceptional communication and interpersonal skills.
- Positive attitude and a team-oriented mindset.
- Ability to handle sensitive information with discretion.
What We Offer:
- Competitive salary and benefits package.
- A supportive and friendly work environment.
- Opportunities for professional growth and development.
- The chance to be part of a team that truly values patient care and teamwork.
At Everything Teeth, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an equal-opportunity employer.
Job Type: Full-time
Pay: From $18.00 per hour
Experience:
- Dental Office: 1 year (Preferred)
Ability to Commute:
- Miami, FL 33175 (Required)
Work Location: In person