ESSENTIAL DUTIES:
- Greet all guests in the exhibit in a welcoming and friendly manner.
- Answer all questions and be knowledgeable about our exhibition and its immersive/interactive features.
- Operate ticketing systems/scanners accurately and per company standards.
- Collaborate with fellow team members to ensure a neat and presentable venue that meets and exceeds guests’ expectations.
- Adhere to company-approved verbiage and maintain on-brand communication with guests.
- Regularly communicate with the leadership on any outstanding issues, concerns, or guest needs.
- Assist in training new staff/team members.
- Ensure world-class customer service standards in all guest-facing positions.
- Knowledge in cash handling procedures.
- Any other duties consistent with this job description as may be reasonably requested by management.
PREREQUISITE KNOWLEDGE, SKILLS AND ABILITIES:
· 1-2 years’ experience working in guest services, retail, or live entertainment sales.
· Strong communication skills.
· Excellent customer service.
· Organized and punctual.
· Adept selling skills.
· Capable operations of basic POS and software programs.
· Work varied shifts, including weekends and holidays.
· Physical, mental, and environmental demands include a loud, fast paced environment which requires standing, walking, pushing, pulling, lifting, and reaching through the shift
PHYSICAL AND MENTAL REQUIREMENTS:
· Ability to function in high-pressure situations.
· Manual dexterity to operate a computer.
· Correctable vision and hearing.
· Excellent interpersonal skills.
· Clear, easy to understand oral communication ability.
· Ability to lift 50 pounds occasionally for the purposes of moving equipment on and off shelves.
· Ability to stand and walk for prolonged periods.
· Ability to sit for long periods.
· Capability to read, write, and understand English.
· Skilled in the use computer and office equipment.
· Proficient in activities requiring manual dexterity of both hands.
· Primarily an onsite position.
Job Types: Full-time, Part-time
Pay: $19.00 per hour
Benefits:
Schedule:
- Day shift
- Holidays
- Weekend availability
Ability to commute/relocate:
- New York, NY 10019: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
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Job Type: Part-time
Pay: From $19.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Schedule:
- Evening shift
- Morning shift
People with a criminal record are encouraged to apply
Experience:
- Customer service: 1 year (Required)
Job-related location requirement:
- Candidates must be within a 25-mile radius.
Work Location: In person