Hotel Discount with rooms starting as low as $40!
**Shift could be AM or PM; there is no guarantee that a person can work straight days or straight evenings. We need FLEXIBLE candidates. The schedule is based off the needs of the hotel**
EXAMPLES OF DUTIES ESSENTIAL FUNCTIONS:
Greet customers immediately with a friendly and sincere welcome.
Complete the registration process by obtaining data from the guest and/or reservation print out. Input information via computer or through a manual process. Confirm pertinent information, including number of guests, room preference, special requests and departure date.
Confirm room rate visually, do not announce it. Select room in accordance to the guest’s needs, i.e.: number of beds, smoking/non-smoking, ground floor, etc. Provide folders containing room keys, non-verbally confirming the room number. Complete reservation requests utilizing similar format as check in process.
Obtain and verify credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travelers checks, and other forms of payment. Convert foreign currency at current posted rates.
Post charges to guest rooms and house accounts using the computer or manual system.
Close guest accounts at time of check out and ask the guest how they enjoyed their stay. In the event of dissatisfaction or dispute, negotiate compromise, which may include authorizing revenue allowances.
Complete all other duties assigned by your supervisor or manager.
Job Type: Full-time
Pay: $15.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Experience:
- Customer service: 1 year (Required)
Work Location: In person