Overview:
New Salon in Bastrop TX
We are seeking a highly organized and customer-oriented individual to join our team as a Front Desk Coordinator. As the first point of contact for our company, you will play a crucial role in providing exceptional customer service and ensuring smooth operations throughout the salon.
Duties:
- Greet and welcome guest in a friendly and professional manner
- Answer phone calls and respond to voicemails, emails, dm's/inboxes
- Provide accurate information about our products, services, and company policies
- Assist with customer inquiries and resolve any issues or complaints
- Perform data entry tasks to update customer records and maintain databases
- Coordinate and schedule appointments
- Assist with order entry and processing using computerized systems
- Collaborate with service providers to ensure efficient salon operations
Qualifications:
- High school diploma or equivalent; additional certification in office administration is a plus
- Experience in a customer service or receptionist role is preferred but not required
- Strong organizational skills with the ability to multitask and prioritize tasks effectively
- Excellent verbal and written communication skills
- Proficient in computer applications such Phorest Salon Software - training provided
- Ability to handle confidential information with professionalism and discretion
- Exceptional attention to detail for accurate data entry and document preparation
- Strong problem-solving skills and ability to remain calm under pressure
Schedule:
Tuesday thru Friday 10am - 7pm / Saturday 9am - 5pm
On-the-job training is provided
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Experience:
- Customer service: 1 year (Preferred)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Ability to Commute:
- Bastrop, TX 78602 (Required)
Work Location: In person