Midwest Family Mutual is a leading insurance provider dedicated to delivering comprehensive and innovative insurance solutions. We are committed to providing exceptional service and creating a supportive environment for our employees. As a regional carrier operating in 24 states, we offer a full array of Commercial & Personal Property and Casualty lines of business. We are seeking an experienced Senior Programmer/Developer to join our innovative and talented team of IT Professionals.
This is a remote position and requires high speed cable/DSL internet and a home office space. Midwest Family has maintained a remote work environment since 2006 with no intentions of bringing employees back into a physical office
The Senior Programmers role is to write, code, test, and analyze IT Help Desk items, software programs and applications. This includes researching, designing, documenting, and modifying software specifications throughout the production life cycle. Additionally, this role includes end-user training / consultation, data fix analysis / resolution and Help documentation. The Senior Programmer will also be involved in the daily monitoring, maintenance and execution of products and processes that necessary to the everyday functions of the company.
This individual will apply proven communication, analytical and problem-solving skills to help identify, communicate and resolve systems issues, implement new features and products as well as interact with all levels of users in order to maximize the benefit of IT systems investments.
Qualified candidate must have 8+ years equivalent work experience.
Operational Management
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Consistently write, translate, code and document software programs and applications according to specifications or described deficiency/bug.
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Run and monitor software performance tests on new and existing programs for the purposes of correcting errors, isolating areas for improvement, and general debugging.
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Administer critical analysis of test results and deliver solutions to problem areas.
- Generate statistics, prepare, and write reports for management and/or team members on the status of the programming process.
- Install software products for end users as required.
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Write programming scripts to enhance functionality and/or appearance of company Web sit e and/or related Web applications as necessary.
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Liaise with network administrators, systems analysts, and software engineers to assist in resolving problems with software products or company software systems.
- Run and monitor products and processes that are necessary for the everyday function of the company.
IT Help Desk / Product Maintenance
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Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
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Write training manuals, procedural guidelines, product detail overviews.
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Ask questions to determine nature of problem and walk users through problem-solving process.
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Follow up with users to ensure issue has been resolved.
Strategy & Planning
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Assist developers, analysts, and designers in conceptualizing and development of new / amended software programs and applications.
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Assist in the preparation and documentation of program requirements and specifications.
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Research and document requirements of program users.
Education & Certification
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College degree, AAS degree or Programming Certification
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8+ years equivalent work experience
Knowledge & Experience
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Proven experience in leading/overseeing full stack design, development, and implementation of software and hardware solutions, systems, or products.
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Working technical knowledge of programming languages, including ASP.NET, VB.NET, C#, MVC, HTML, JavaScript. React/Angular experience helpful.
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Extensive database and operating systems experience with Oracle including SQL Developer, PL/SQL, SQL, DML, DDL.
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Thorough understanding of platforms such as Windows 2008, 2012, 2016 Server including configuration and management of web services, containers and websites.
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Solid working knowledge of current Internet technologies, including XML & JSON, ASP.NET, MVC, Web Services.
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Hands-on software troubleshooting experience.
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Knowledge of applicable data privacy practices and laws.
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Experience at working both independently and in a team-oriented, collaborative environment is essential.
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Working knowledge of TFS 2010, TFS 2017 for change management and source control. Visual Studio 2010, 2017, 2019, 2022. Jira experience helpful.
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Experience in build management, gated check-ins, automated deploys including Automise and CICD Pipeline.
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Experience writing, executing and automating complex reports and queries.
Personal Attributes
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Flexible and adaptable in regards to learning and understanding new technologies.
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Strong written and oral communication skills.
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Strong leadership skills.
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Strong interpersonal skills.
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Ability to conduct research into software-related issues and products.
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Highly logical.
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Technically proficient.
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Highly self motivated and directed.
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Keen attention to detail.
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Proven analytical and problem-solving abilities.
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Ability to effectively prioritize and execute tasks in a high-pressure environment.
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Ability to work both independently and in a team-oriented, collaborative environment.
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Strong customer service orientation.
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Remote work from home environment. This position will require at least two weeks training at a Midwest Family location. A dedicated home office space with wired high-speed internet access required.
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Overtime may be required to meet project deadlines or monitor system processes.
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Sitting for extended periods of time.
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Dexterity of hands and fingers to operate a computer keyboard, mouse, and other devices.
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Some travel will be required for the purpose of off-site software training and team meetings.
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Physically able to participate in training sessions, presentations, and meetings.
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Occasional lifting and transporting of moderately heavy objects, such as computers and peripherals.
- Midwest Family Mutual offers a competitive salary along with a comprehensive benefits package that includes:
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Medical (HDHP) Insurance
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Health Reimbursement Account with employer contributions
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Wellness Incentives
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Dental Insurance
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Vision (materials only plan)
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Flexible Spending – Medical and Dependent Care
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Employer paid Short Term Disability
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Long Term Disability
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Employer Paid Life Insurance (2x annual salary) including dependent coverage
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Employee and Dependent Life Insurance Plan Options
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Accident, Hospital Indemnity and Critical Illness Plan Options
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LifeLock Identity Protection Plan Options
- Paid Time Off
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Paid Holidays (nine per year)
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Paid time off for CE
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Eight hours of paid time off per year for volunteer work
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Employer matching for employee 501c donations (limited)
Retirement Benefits include:-
401K and Roth 401K with company match
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Employer Paid Defined Benefit Pension Plan