ASSISTANT MANAGER- ADC OPERATIONS
THE COMPANY:
At Goodwill, we aim to create a positive and fulfilling work environment emphasizing training and self-empowerment. With these tools in hand, our Team Members can excel in both their jobs and futures. Our Full-Time Team Members can expect a consistent forty-hour work week. Goodwill has many benefits including internal professional development opportunities, a generous Paid Time Off policy of three weeks in the first year of employment, a 24/7 Goodwill Paid phone access to a Doctor through Teladoc, and many other attractive benefits listed below.
THE POSITION:
Under the team leadership of the Director of Donated Goods Operations, the Assistant Team Leader (ATL) is responsible for all Attended Donation Center (ADC) operations related to accepting & processing donations, jobs, and training experiences while maximizing profitability in the Attendant Donation Centers. Will also contribute to the Donated Goods Training Team by using expertise in the process flow to evaluate and modify store processing rooms for maximum efficiency and profitability.
As a Donation Center Attendant Assistant Manager, you will:
Provide world-class customer service to all internal and external customers
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Manages and coordinates the applications of an operational design which includes the processing of donations and in-site (GGC) and off-site collections (ADCs). Ensure accurate donation count
Ensure appropriate staffing at ADCs at all times. Assists in recruiting and hiring all ADC team members. Plans to cover ADC labor shortages.
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Proactively resolves all conflicts among collection, production, and distribution of donated products.
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Operates assigned vehicles in a safe and lawful manner
Trains, coaches, develops and manages the performance of ADC team members resulting in maximum team synergy, efficiency, and profitability.
THE BENEFITS:
Medical, Dental, & Vision Insurance, Employer Paid Life Insurance, 401K Retirement Plan with an Employer Match, Paid Time Off, 25% Store Discount, Teladoc copays covered by Goodwill, Access to a Life Coach, Training and Development Opportunities, Education Assistance and Incentives, Comprehensive Wellness Program with Incentives
THE QUALIFICATIONS:
THE PHYSICAL REQUIREMENTS:
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Must be able to sit, stand, bend, and reach for extended periods of time
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Must be able to lift, push, pull, carry, or otherwise move up to 40 pounds with no support regularly