```Job Summary``` We are seeking a skilled and customer-oriented Service Writer to join our team. As a Service Writer, you will be responsible for providing exceptional customer service and coordinating vehicle repairs and maintenance. If you have a strong background in automotive services and enjoy working in a fast-paced environment, we encourage you to apply. ```Responsibilities``` - Greet customers and assist them with their service needs - Write accurate service orders based on customer requests and vehicle inspections - Communicate with technicians to ensure timely completion of repairs - Provide estimates for repair costs and obtain customer approval - Upsell additional services or repairs as needed - Maintain accurate records of customer interactions and service history - Coordinate with parts department to ensure availability of necessary parts - Follow up with customers to ensure satisfaction with completed work ```Qualifications``` - Previous experience as a Service Writer or in a similar role - Knowledge of automotive services, including diesel engine repair, tire service, mechanic work, auto body repair, oil changes, etc. - Strong communication and customer service skills - Ability to multitask and prioritize work effectively - Detail-oriented with excellent organizational skills - Experience with auto service management software is a plus If you are passionate about providing exceptional service and have a strong background in automotive services, we would love to hear from you. Join our team today and take the next step in your career as a Service Writer.
Job Type: Full-time
Pay: From $48,000.00 per year
Benefits:
- Flexible schedule
- Paid time off
Day range:
- Monday to Friday
- No weekends
Shift:
Ability to Relocate:
- Old Saybrook, CT 06475: Relocate before starting work (Required)
Work Location: In person