Overview:
We are seeking a dedicated Enrollment Manager to join our team. The ideal candidate will have experience in behavioral health, workforce development, and social work. If you are passionate about helping individuals access essential services and resources, this role is for you.
Responsibilities:
- Travels throughout assigned counties, working primarily in applicants' places of residence
- Conducts intake visits for HCBS applicants and acts as a facilitator for the eligibility determination process, providing assistance from the time individuals are identified as potential participants in an HCBS program to the time they are enrolled as participants or are terminated from the intake process
- Presents and discusses the concept of HCBS programs, and advises applicants of their rights and responsibilities
- Assists with application submission, including data entry of the Compass Application
- Assists applicants with selecting an MCO, Life Provider or Supports Coordinators that best meet their needs, ensuring consumer control is maintained throughout the application process
- Assists with developing relationships with community-based organizations, advocates and stakeholders to gather feedback on improving the application process and removing barriers to enrolling in HCBS waiver programs
- Fosters and maintains relationships with parties serving our mutual consumers, including physicians, County Assistance Offices, providers, nursing homes and rehabilitation facilities
- Facilitates the efficiency of the application process, ensuring any stalled cases receive extra attention and support
- Attends regularly scheduled meetings
- Reports on schedule availability at regular intervals
- Occasionally lifts, carries, or otherwise moves items weighing up to 25 pounds.
- Performs other duties as assigned by management
Qualifications:
- Associate's degree in Social Work or related field preferred.
- Proven experience in behavioral health, workforce development, or social work settings.
- Familiarity with motivational interviewing techniques.
- Strong crisis management skills and ability to handle sensitive situations with empathy.
- Excellent communication and interpersonal skills.
This position offers the opportunity to make a meaningful impact on individuals seeking support in various areas of their lives. If you are looking to utilize your skills in a dynamic and rewarding environment, we encourage you to apply for the Enrollment Manager position.
Job Type: Full-time
Pay: $20.50 per hour
Benefits:
Schedule:
- Day shift
- Monday to Friday
Work Location: In person