Job Summary
Grepow, Inc. is one of the top RC battery companies. We are involved in production, distribution, wholesale, brick-and-mortar and online retail. Our products are mainly used for the RC toys, drones, FPV quadcopters, electric motorcycles and RC cars/trucks. We are currently looking for experienced sales assistant to join our team in Livermore, CA.
Job Description:
- Frequently OUT-CALLING the assigned accounts or leads for business following up and expanding the sales.
- New business development based on the company's directions.
- Check and reply to daily voicemail's and emails
- Manage large amounts of incoming calls
- Daily maintenance of customer accounts using our CRM system (customer relationship manager)
- Placing, editing, and cancelling orders
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure solution
- Register the sales web account for customer according to the record information
- Explain product feature and assist customers in make a well informed purchasing decision
- Tracking orders for customers as requested
- Record the details of transactions, comments and customer complaints
Requirements:
- Must have B2B sales experience, experience with B2B distribution preferred
- Cold calling skills
- Customer support experience
- Organized, detailed oriented and ability to manage multiple priorities
- Ability to multi-task, prioritize and manage time effectively
- Demonstration of strong and effective communication skills
- Strong attention to detail and follow-up skills
- Knowledge of MS Excel and Office and basic use of voicemail and electronic mail systems
Prior knowledge for sales and client relations preferred but not required. Will offer on-the-job training.
Experienced or knowledge with the RC hobby (especially RC drivers or FPV pilots) or UAV drones would be a plus.
USA website: www.genstattu.com , www.grepow.com
Job Type: Full-time
Job Type: Full-time
Pay: From $50,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Experience level:
Schedule:
Supplemental pay types:
Travel requirement:
Education:
- High school or equivalent (Preferred)
Work Location: In person