Job Overview:
BirdieBox is currently seeking a highly passionate, proactive, and detail-forward thinker to join our team as Senior Director of Systems & Technology. The Senior Director of Systems & Technology is a full-time position and responsible for managing our Business Intelligence, Digital Experiences, and Development teams. This candidate will be responsible for ensuring seamless communication between all systems within our tech stack, overseeing internet and IT services, and managing company-wide hardware issuance and maintenance.
Key Responsibilities:
- Leadership & Management:
- Oversee and mentor the Business Intelligence, Digital Experiences, and Development teams.
- Develop and implement strategic plans for the technology department that align with BirdieBox's overall goals.
- Track and monitor departmental budgets and spends across all systems in our tech stack
- Collect, organize, and monitor incoming development asks and aggregate or review to ensure thoughtful deployment of system updates
- Technology Integration:
- Ensure all systems within the tech stack communicate effectively and efficiently.
- Evaluate and integrate new technologies that improve operational efficiency and enhance the digital experience for clients and employees.
- Collaborate with other departments to understand their technology needs and provide solutions.
- Responsible for ideas and deployment of new ways to streamline cross-departmental job functions
- Understand tech stack fully and be able to easily communicate how and why we use the systems in place
- IT Services & Infrastructure:
- Manage internet and IT services across all BirdieBox locations.
- Oversee the issuance, maintenance, and lifecycle management of all company hardware.
- Ensure robust cybersecurity measures and compliance with all relevant data protection regulations.
- Business Intelligence & Digital Experiences:
- Oversee both teams to ensure all necessary data needed for company-wide analytics and reporting is collected and stored in a central location
- Help develop and reinforce process with internal teams for optimal sales of a digital experience
- Drive new ideas based on departmental needs that help everyone make sound and quick data-driven decisions
- Project Management:
- Oversee technology projects from conception to completion, ensuring they are delivered on time, within scope, and within budget.
- Develop and manage project plans, timelines, and budgets.
- Coordinate with internal stakeholders and external vendors to achieve project goals.
- Vendor Management:
- Manage relationships with technology vendors and service providers.
- Negotiate contracts and ensure that BirdieBox receives high-quality services and products.
Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Minimum of 5 years of experience in IT management, with at least 2 years in a senior leadership role.
- Proven experience in managing business intelligence, digital experiences, and development teams.
- Minimum of 3 years using Salesforce on a daily basis with experience in back-end Salesforce updates.
- Experience in managing internet, IT services, and company-wide hardware issuance.
- Excellent leadership, project management, and vendor management skills.
- Strong analytical and problem-solving abilities.
- Excellent communication and interpersonal skills.
- Easily adaptable based on key learnings as company grows
This is an exciting opportunity for a tech-savvy professional to make a significant impact on our organization's technological advancement. If you are a strategic thinker with a passion for innovation, we invite you to apply for this position.
Job Type: Full-time
Pay: From $90,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Compensation package:
Experience level:
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to Relocate:
- Frisco, TX 75033: Relocate before starting work (Required)
Work Location: In person