Training Director
C.A.R.E.S. Values
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Compassion
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Always Advancing
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Results and Relationships
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Excellence
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Stewardship
Vision Team Mission: To be a Hero Maker. Create a Remarkable culture focused on FUN and Growth by Pursuing Excellence
Restaurant Mission: To glorify God by being Dalton’s Most Caring Company at winning hearts everyday.
Priority in which we do business: Food Safety
Expectations Role Specific Expectations
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Interviews
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New Team Member Orientation: Vision, Food Safety, Area Specific Training
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Updating Development Plans on Google Sheets & communicating updates with team
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Pathway: Ensuring team members have access and are completing requirements
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Assigning Trainers to New hires
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Scheduling the new hires based on labor/productivity
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Creating & implementing Training plans & systems
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Schedule Leadership Meetings: Meeting Monthly with Vision Training Team & Meeting once a month with trainers
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Monthly, One-on-One Leadership Meeting Scheduled with Isaac
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Operator Training: Knowledgeable in the following: Truck Ordering, Change-Fund Ordering, Invoices, Collecting Payments, End of Month Counts and Submission. Payroll Deductions, Uniform Ordering,
Leadership Development
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Ensuring team members have resources for leadership development
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Meeting with Team Members for Team Leader Promotion
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Accountability for Directors: Monthly meetings with development groups, leadership development within teams Training Team: Must have 100% on all pathway test for area of restaurant
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Overseeing Training Team: Recruiting Trainers & Utilizing Training Team for all training
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Managing & Communicating Development on Google Sheets
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Completing Regular Evaluations
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Responsible for training of new products & new procedures
Three Main Focus Areas
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Team Member Training
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Leadership Development
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Customer Experience
General Expectations
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Fill in during peak time in an Operation Level Position
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Set an example for others
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Participate in Team Meetings and Outings.
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Schedule Work: at least 2 Saturdays/Month unless doing Grand Openings.
- Schedule Grand Openings at least 1 month out
Skills
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Faithful Steward
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Organized
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Engaging and Developing Others
Resources
Pathway; @Chick-fil-A; especially the Ascend
Books: The Power of Moments, Know What You’re For. I’ll pay for audible.com Subscription through the store.
Podcasts: Subscribe to a Leadership Podcast and Cue me in when we meet.
Consequences
Performance Evaluation based on Expectations: Every 90 Days
Every 12 Months: Evaluate Benefit Structure
401k
Must Avg. At least 35 hrs/week.
Paid Time Off - After 1 year: 1 week based on a 365 calendar of average hours worked; After 3years 2 Weeks; After 5 years: 3 Weeks (Week = 40hours work week)
- Failure to abide by expectations above, could result in disciplinary action up: including loss of Director Benefits.
Chick-fil-A, Inc. is a family owned and privately held restaurant company founded in 1967 by S. Truett Cathy. Devoted to serving the local communities in which its franchised restaurants operate, Chick-fil-A Dalton is committed to serving our guests through quality, \REMARK\ able service, and CARE.
Pay: $40000 - $60000 / year
Job Type: fulltime
Education: High school degree
Work location: On-site